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City of Charlotte / Charmeck 311

Agency file

Charmeck 311

Source file: City of Charlotte — Employee Pay / ingested Jun 19, 2026

The Charmeck 311 is a government agency that delivers public services and programs within its jurisdiction.

In 2026, this agency had 98 employees with median total compensation of $56,805; the highest distinct record was $106,951.

Year
2026
Employees
98
Median total
$56,805
Highest record
$106,951

What the records show

Compensation analytics

These summaries compare pay within the agency before listing individual records.

Salary distribution

$50,232$101,902+

How 2026 total compensation is spread across the 98 employees. Each bar is a pay range; taller bars mean more people earn in that range. The amber line marks the median ($56,805) — half earn less, half more. The far-right bar collects the highest earners.

Average pay composition

  • Base$59,850 (100%)
  • Overtime$0 (0%)
  • Other$0 (0%)
  • Benefits$0 (0%)

What an average paycheck here is made of — base salary versus overtime, other pay (bonuses, allowances), and benefits. A large overtime or other-pay share means take-home often exceeds base salary.

Pay percentiles

10th
25th
Median
75th
90th
$50,232
$51,739
$56,805
$63,761
$71,657

The pay ladder for this department. Someone at the 90th percentile earns $71,657 — more than 90% of the department; the 10th percentile earns $50,232. The shaded band is the middle half of employees (25th–75th percentile).

Largest job titles

The most common job titles in this department by headcount, with the median total compensation for each. Click a title to see everyone who holds it.

Record list

Employees

Highest-paid first / page 3

Elizabeth Aryee

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,149
Year
2,026

At Charmeck 311, Elizabeth Aryee serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Brandon Campbell

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,151
Year
2,026

Brandon Campbell is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $50,232.

Rhonda Cathey

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,152
Year
2,026

Rhonda Cathey is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $50,232.

Isaiah Clark

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,153
Year
2,026

At Charmeck 311, Isaiah Clark serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Jernicka Cloud

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,154
Year
2,026

At Charmeck 311, Jernicka Cloud serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Henry Dawkins

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,156
Year
2,026

Henry Dawkins works as a 311 Contact Center Representative for Charmeck 311 within H&Ns. Their status is full-time. Henry earned $50,232 in 2026.

Aujanae Donnley

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,158
Year
2,026

At Charmeck 311, Aujanae Donnley serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Maria Frazier

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,159
Year
2,026

At Charmeck 311, Maria Frazier serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Travell Gadson

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,160
Year
2,026

At Charmeck 311, Travell Gadson serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Noor Hamdoun

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,161
Year
2,026

At Charmeck 311, Noor Hamdoun serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Alexander James

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,162
Year
2,026

Alexander James is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $50,232.

Raquel Lowe

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,163
Year
2,026

Raquel Lowe is a 311 Contact Center Representative at Charmeck 311 within H&Ns. They work full-time. 2026 total compensation came to $50,232.

Amir Melton

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,164
Year
2,026

At Charmeck 311, Amir Melton serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Audrey Pinnix

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,166
Year
2,026

Audrey Pinnix works as a 311 Contact Center Representative for Charmeck 311 within H&Ns. Their status is full-time. Audrey earned $50,232 in 2026.

Jeneal Reid

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,167
Year
2,026

At Charmeck 311, Jeneal Reid serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Sarijah Smith-Cowins

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,169
Year
2,026

At Charmeck 311, Sarijah Smith-Cowins serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Roslyn Stitt

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,170
Year
2,026

At Charmeck 311, Roslyn Stitt serves as a 311 Contact Center Representative within H&Ns. They work full-time. Their 2026 pay totaled $50,232.

Lauren Withers

311 Contact Center Representative/Charmeck 311

2026 total comp
$50,232
Sub-department
H&NS
Base pay
$50,232
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,232
Hourly rate
$24
Employment type
Full-Time

Source-specific fields

Annual Rt
50232.0
Quarter
2
Record ID
8,171
Year
2,026

Lauren Withers works as a 311 Contact Center Representative for Charmeck 311 within H&Ns. Their status is full-time. Lauren earned $50,232 in 2026.