District of Columbia / Dcoa / Customer Service Specialist
Job-title file
Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.
15 employees hold this title in Dcoa. Median total compensation for the role is $82,111, below the department median of $104,168.
What the records show
How total compensation varies among the 15 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compare departments
Customer Service Specialist is held in 11 District of Columbia departments. In Dcoa, the median of $82,111 ranks #3 of 11.
Median total compensation for the Customer Service Specialist role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
This role is reported in 8 jurisdictions. In District of Columbia, the median of $78,046 ranks #2 of 8. See Customer Service Specialist across all of District of Columbia →
Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
Page 1
Customer Service Specialist/Dcoa
Source-specific fields
At Dcoa, Sherri Ellerbe serves as a Customer Service Specialist. Hired in 2015, they have about 9 years of service. Their 2024 pay totaled $94,141. They are classified at grade 11.