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District of Columbia / Ocfo / Customer Service Specialist

Job-title file

Customer Service Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

12 employees hold this title in Ocfo. Median total compensation for the role is $80,032, below the department median of $115,680.

Employees
12
Total payroll
$948.9K
Role median
$80,032
Agency median
$115,680
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$66,130$95,495+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 12 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across District of Columbia

Customer Service Specialist is held in 11 District of Columbia departments. In Ocfo, the median of $80,032 ranks #4 of 11.

Highest-paying departments for this role

Fems
$110,185 · 1
Olg
$86,925 · 3
Dcoa
$82,111 · 15
Ouc
$80,032 · 4
Cfsa
$79,705 · 1
Osse
$69,770 · 1
Opc
$68,038 · 1
Osse DOT
$62,842 · 15
Dfhv
$61,110 · 3
Udc
$53,689 · 1

Median total compensation for the Customer Service Specialist role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Specialist beyond District of Columbia

This role is reported in 8 jurisdictions. In District of Columbia, the median of $78,046 ranks #2 of 8. See Customer Service Specialist across all of District of Columbia

Highest-paying jurisdictions for this role

City of Los Angeles
$113,689 · 36
Arkansas
$39,171 · 788
Florida
$37,050 · 18
Georgia
$32,598 · 8
Rhode Island
$12,310 · 11

Median total compensation for comparable Customer Service Specialistroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Paula Hammond

Customer Service Specialist/Ocfo

2024 total comp
$96,554
Base pay
$0
Overtime
$0
Other pay
$96,554
Benefits
$0
Total compensation
$96,554
Hire date
1997/09/02
Pay grade
11

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
32,961

Paula Hammond works as a Customer Service Specialist for Ocfo. Their tenure dates to 1997, about 27 years. Paula earned $96,554 in 2024. Their pay grade is 11.