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District of Columbia / Ouc / Customer Service Representativ

Job-title file

Customer Service Representativ

Carry out the duties of this position in support of the agency's public mission.

28 employees hold this title in Ouc. Median total compensation for the role is $68,216, below the department median of $74,599.

Employees
28
Total payroll
$1.9M
Role median
$68,216
Agency median
$74,599
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$63,711$72,721+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 28 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across District of Columbia

Customer Service Representativ is held in 9 District of Columbia departments. In Ouc, the median of $68,216 ranks #4 of 9.

Highest-paying departments for this role

DPW
$80,032 · 17
Does
$71,579 · 1
Ocfo
$69,117 · 15
Oag
$67,716 · 6
Dbh
$65,760 · 3
Osse
$57,647 · 7
Osse DOT
$46,417 · 1
Dpr
$40,989 · 24

Median total compensation for the Customer Service Representativ role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representativ beyond District of Columbia

This role is reported in 2 jurisdictions. In District of Columbia, the median of $65,637 ranks #1 of 2. See Customer Service Representativ across all of District of Columbia

Highest-paying jurisdictions for this role

Median total compensation for comparable Customer Service Representativroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Diamond Diggs

Customer Service Representativ/Ouc

2024 total comp
$63,711
Base pay
$0
Overtime
$0
Other pay
$63,711
Benefits
$0
Total compensation
$63,711
Hire date
2017/09/18
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,755

Diamond Diggs is a Customer Service Representativ at Ouc. They have served since 2017 (about 7 years). 2024 total compensation came to $63,711. They are classified at grade 08.

Ty'Meesha Durham

Customer Service Representativ/Ouc

2024 total comp
$63,711
Base pay
$0
Overtime
$0
Other pay
$63,711
Benefits
$0
Total compensation
$63,711
Hire date
2018/09/04
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,610

Ty'Meesha Durham works as a Customer Service Representativ for Ouc. Their tenure dates to 2018, about 6 years. Ty'Meesha earned $63,711 in 2024. Their pay grade is 08.

Shameka Wiley

Customer Service Representativ/Ouc

2024 total comp
$63,711
Base pay
$0
Overtime
$0
Other pay
$63,711
Benefits
$0
Total compensation
$63,711
Hire date
2020/04/27
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,936

Shameka Wiley is a Customer Service Representativ at Ouc. Hired in 2020, they have about 4 years of service. 2024 total compensation came to $63,711. They are classified at grade 08.

Cynthia Borrayo

Customer Service Representativ/Ouc

2024 total comp
$63,711
Base pay
$0
Overtime
$0
Other pay
$63,711
Benefits
$0
Total compensation
$63,711
Hire date
2018/06/11
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,597

Cynthia Borrayo holds the role of Customer Service Representativ at Ouc. They have served since 2018 (about 6 years). In 2024, their total compensation was $63,711. Their pay grade is 08.

Ivan Watkins

Customer Service Representativ/Ouc

2024 total comp
$63,711
Base pay
$0
Overtime
$0
Other pay
$63,711
Benefits
$0
Total compensation
$63,711
Hire date
2018/08/06
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,493

Ivan Watkins works as a Customer Service Representativ for Ouc. They have served since 2018 (about 6 years). Ivan earned $63,711 in 2024. Their pay grade is 08.