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District of Columbia / Ouc / Customer Service Representativ

Job-title file

Customer Service Representativ

Carry out the duties of this position in support of the agency's public mission.

28 employees hold this title in Ouc. Median total compensation for the role is $68,216, below the department median of $74,599.

Employees
28
Total payroll
$1.9M
Role median
$68,216
Agency median
$74,599
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$63,711$72,721+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 28 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across District of Columbia

Customer Service Representativ is held in 9 District of Columbia departments. In Ouc, the median of $68,216 ranks #4 of 9.

Highest-paying departments for this role

DPW
$80,032 · 17
Does
$71,579 · 1
Ocfo
$69,117 · 15
Oag
$67,716 · 6
Dbh
$65,760 · 3
Osse
$57,647 · 7
Osse DOT
$46,417 · 1
Dpr
$40,989 · 24

Median total compensation for the Customer Service Representativ role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representativ beyond District of Columbia

This role is reported in 2 jurisdictions. In District of Columbia, the median of $65,637 ranks #1 of 2. See Customer Service Representativ across all of District of Columbia

Highest-paying jurisdictions for this role

Median total compensation for comparable Customer Service Representativroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Sharron Pittman-BriceMay be multiple

Customer Service Representativ/Ouc

2024 total comp
$72,721
Hire date
2008/03/17
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,426

This Customer Service Representativ record at Ouc for Sharron Pittman-Brice may represent several individuals, totaling $72,721 in 2024.

Janice WashingtonMay be multiple

Customer Service Representativ/Ouc

2024 total comp
$72,721
Hire date
2008/03/31
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
46,202

Payroll for Janice Washington (Customer Service Representativ, Ouc) may cover more than one person; together they account for $72,721 in 2024.

Diana Dolmo

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2006/02/06
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,534

Diana Dolmo holds the role of Customer Service Representativ at Ouc. Hired in 2006, they have about 18 years of service. In 2024, their total compensation was $72,721. Their pay grade is 08.

Nicole Pope-Montgomery

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2006/06/26
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,371

Nicole Pope-Montgomery is a Customer Service Representativ at Ouc. They have served since 2006 (about 18 years). 2024 total compensation came to $72,721. They are classified at grade 08.

Sumie Sasagawa Coleman

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2002/10/21
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,854

Sumie Sasagawa Coleman works as a Customer Service Representativ for Ouc. Their tenure dates to 2002, about 22 years. Sumie earned $72,721 in 2024. Their pay grade is 08.

Lisa Atkinson

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
1999/10/08
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,753

Lisa Atkinson holds the role of Customer Service Representativ at Ouc. Hired in 1999, they have about 25 years of service. In 2024, their total compensation was $72,721. Their pay grade is 08.

Angela Burrell

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2008/04/14
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,431

Angela Burrell is a Customer Service Representativ at Ouc. Hired in 2008, they have about 16 years of service. 2024 total compensation came to $72,721. They are classified at grade 08.

Juan-Martin Zanelli

Customer Service Representativ/Ouc

2024 total comp
$72,721
Base pay
$0
Overtime
$0
Other pay
$72,721
Benefits
$0
Total compensation
$72,721
Hire date
2006/12/26
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
37,657

Juan-Martin Zanelli holds the role of Customer Service Representativ at Ouc. Hired in 2006, they have about 18 years of service. In 2024, their total compensation was $72,721. Their pay grade is 08.