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District of Columbia / Ouc / Customer Service Representativ

Job-title file

Customer Service Representativ

Carry out the duties of this position in support of the agency's public mission.

28 employees hold this title in Ouc. Median total compensation for the role is $68,216, below the department median of $74,599.

Employees
28
Total payroll
$1.9M
Role median
$68,216
Agency median
$74,599
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$63,711$72,721+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 28 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across District of Columbia

Customer Service Representativ is held in 9 District of Columbia departments. In Ouc, the median of $68,216 ranks #4 of 9.

Highest-paying departments for this role

DPW
$80,032 · 17
Does
$71,579 · 1
Ocfo
$69,117 · 15
Oag
$67,716 · 6
Dbh
$65,760 · 3
Osse
$57,647 · 7
Osse DOT
$46,417 · 1
Dpr
$40,989 · 24

Median total compensation for the Customer Service Representativ role in other District of Columbiadepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representativ beyond District of Columbia

This role is reported in 2 jurisdictions. In District of Columbia, the median of $65,637 ranks #1 of 2. See Customer Service Representativ across all of District of Columbia

Highest-paying jurisdictions for this role

Median total compensation for comparable Customer Service Representativroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Cynthia NevelsMay be multiple

Customer Service Representativ/Ouc

2024 total comp
$69,117
Hire date
2011/07/18
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,797

This Customer Service Representativ record at Ouc for Cynthia Nevels may represent several individuals, totaling $69,117 in 2024.

Zarnita MarshallMay be multiple

Customer Service Representativ/Ouc

2024 total comp
$69,117
Hire date
2010/01/04
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,923

Zarnita Marshall appears in Ouc payroll as a Customer Service Representativ, with $69,117 reported in 2024 — this entry may combine more than one individual of the same name.

Ikeisha Watson

Customer Service Representativ/Ouc

2024 total comp
$69,117
Base pay
$0
Overtime
$0
Other pay
$69,117
Benefits
$0
Total compensation
$69,117
Hire date
2009/10/26
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,685

Ikeisha Watson is a Customer Service Representativ at Ouc. Their tenure dates to 2009, about 15 years. 2024 total compensation came to $69,117. They are classified at grade 08.

Angie Perkins

Customer Service Representativ/Ouc

2024 total comp
$69,117
Base pay
$0
Overtime
$0
Other pay
$69,117
Benefits
$0
Total compensation
$69,117
Hire date
2010/07/19
Pay grade
08

Source-specific fields

Appointment Type
Career Service - Regular
Record ID
36,554

At Ouc, Angie Perkins serves as a Customer Service Representativ. Their tenure dates to 2010, about 14 years. Their 2024 pay totaled $69,117. They are classified at grade 08.