New York City / Department of Correction / IT Service Management Specialist

Job-title file

IT Service Management Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

4 employees hold this title in Department of Correction. Median total compensation for the role is $79,616, below the department median of $128,286.

Employees: 4
Total payroll: $379.8K
Role median: $79,616
Agency median: $128,286
Comparison: Below

Compare departments

This role across New York City

IT Service Management Specialist is held in 14 New York City departments. In Department of Correction, the median of $79,616 ranks #12 of 14.

Highest-paying departments for this role

Fire Department

$146,405 · 1

Department of Transportation

$129,568 · 1

Human Resources Administration/Department of Social Services

$125,506 · 10

Police Department

$124,585 · 1

Department of Education Administrative

$122,158 · 2

District Attorney Kings County

$121,404 · 1

Department of Health/Mental Hygiene

$110,508 · 9

Financial Information Services Agency

$102,866 · 11

Technology & Innovation

$99,762 · 2

Department of Parks & Recreation

$97,528 · 5

New York City Housing Authority

$92,993 · 4

Department of Design & Construction

$77,324 · 3

Median total compensation for the IT Service Management Specialist role in other New York Citydepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Department of Correction

*Cook 84
*Senior Cook 22
Administrative Director of Social Services 14
Administrative Manager-Non-Mgrl 34
Administrative Procurement Analyst-Non-Mgrl 11
Administrative Staff Analyst 46
Agency Attorney 56
Assistant Commissioner 18
Associate Correctional Counselor 50
Associate Staff Analyst 13
Auto Mechanic 21
Captain 655
Carpenter 14
Cashier 27
Chaplain 24
City Medical Specialist 14
City Research Scientist 39
Clerical Associate Most Mayoral Ag 50
College Aide 39
Community Coordinator 140
Computer Associate 10
Computer Specialist 13
Computer Systems Manager 20
Confidential Agency Investigator 29
Correction Officer 8,007
Correctional Standards Review Specialist 42
Deputy Commissioner 20
Director of Correctional Standards Review 27
Electrician 35
Electricians Helper 15
Executive Agency Counsel 25
Food Service Manager 10
High Pressure Plant Tender 10
Institutional Aide 15
Investigator 152
Legal Coordinator 37
Locksmith 12
Maintenance Worker 26
Motor Vehicle Operator 34
Oiler 36
Plumber 29
Plumber's Helper 21
Principal Administrative Associate - Non Supervisor 83
Procurement Analyst 9
Program Specialist Correction 68
Recreation Director 12
Senior Stationary Engineer 11
Staff Analyst 15
Staff Nurse 10
Stationary Engineer 27
Steam Fitter 9
Summer College Intern 25
Summer Graduate Intern 11
Supervisor of Mechanics 15
Supervisor of Stock Workers 13
Thermostat Repairer 12
Warden 12
Warden-Assistant Deputy Warden Ted < 11/1/92 100
Warden-Deputy Warden Ted < 11/1/92 31
Welder 10

Record list

Employees with this title

Page 1

Rafael Liriano

IT Service Management Specialist/Department of Correction

2025 total comp

$141,893

Base pay: $135,961
Overtime: $4,516
Other pay: $1,415
Benefits: $0
Total compensation: $141,893
Hire date: 1999-06-28
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $138,303
Leave Status as of June 30: Active
Overtime Hours: 50
Payroll Number: 72
Regular Hours: 1,820

Rafael Liriano is a IT Service Management Specialist at Department of Correction based in Queens. Their tenure dates to 1999, about 26 years. 2025 total compensation came to $141,893.

Alexander Shevchenko

IT Service Management Specialist/Department of Correction

2025 total comp

$79,616

Base pay: $79,616
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $79,616
Hire date: 2023-01-23
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $82,154
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 72
Regular Hours: 1,820

Alexander Shevchenko holds the role of IT Service Management Specialist at Department of Correction based in Queens. Hired in 2023, they have about 2 years of service. In 2025, their total compensation was $79,616.

Bom Kim

IT Service Management Specialist/Department of Correction

2025 total comp

$79,616

Base pay: $79,616
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $79,616
Hire date: 2023-01-23
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $82,154
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 72
Regular Hours: 1,820

Bom Kim holds the role of IT Service Management Specialist at Department of Correction based in Queens. Their tenure dates to 2023, about 2 years. In 2025, their total compensation was $79,616.

Jia-Yu Yuan

IT Service Management Specialist/Department of Correction

2025 total comp

$78,700

Base pay: $78,700
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $78,700
Hire date: 2023-01-23
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $82,154
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 72
Regular Hours: 1,820

Jia-Yu Yuan is a IT Service Management Specialist at Department of Correction based in Queens. Hired in 2023, they have about 2 years of service. 2025 total compensation came to $78,700.