New York City / Department of Health/Mental Hygiene / IT Service Management Specialist

Job-title file

IT Service Management Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

9 employees hold this title in Department of Health/Mental Hygiene. Median total compensation for the role is $110,508, above the department median of $79,562.

Employees: 9
Total payroll: $915.1K
Role median: $110,508
Agency median: $79,562
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$46,548$122,061+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across New York City

IT Service Management Specialist is held in 14 New York City departments. In Department of Health/Mental Hygiene, the median of $110,508 ranks #7 of 14.

Highest-paying departments for this role

Fire Department

$146,405 · 1

Department of Transportation

$129,568 · 1

Human Resources Administration/Department of Social Services

$125,506 · 10

Police Department

$124,585 · 1

Department of Education Administrative

$122,158 · 2

District Attorney Kings County

$121,404 · 1

Financial Information Services Agency

$102,866 · 11

Technology & Innovation

$99,762 · 2

Department of Parks & Recreation

$97,528 · 5

New York City Housing Authority

$92,993 · 4

Department of Correction

$79,616 · 4

Department of Design & Construction

$77,324 · 3

Median total compensation for the IT Service Management Specialist role in other New York Citydepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Department of Health/Mental Hygiene

Record list

Employees with this title

Page 1

Charlene Louis

IT Service Management Specialist/Department of Health/Mental Hygiene

2025 total comp

$123,157

Base pay: $122,847
Overtime: $0
Other pay: $310
Benefits: $0
Total compensation: $123,157
Hire date: 2022-11-14
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $129,748
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 816
Regular Hours: 1,820

Charlene Louis is a IT Service Management Specialist at Department of Health/Mental Hygiene based in Queens. Their tenure dates to 2022, about 3 years. 2025 total compensation came to $123,157.

Nur Rezu

IT Service Management Specialist/Department of Health/Mental Hygiene

2025 total comp

$116,305

Base pay: $116,280
Overtime: $0
Other pay: $25
Benefits: $0
Total compensation: $116,305
Hire date: 2022-08-22
Pay basis: Annual
Work city: Queens
Middle name: M

Source-specific fields

Base Salary: $119,987
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 816
Regular Hours: 1,820

Nur Rezu works as a IT Service Management Specialist for Department of Health/Mental Hygiene based in Queens. Hired in 2022, they have about 3 years of service. Nur earned $116,305 in 2025.

Daniel Maloney

IT Service Management Specialist/Department of Health/Mental Hygiene

2025 total comp

$113,368

Base pay: $113,368
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $113,368
Hire date: 2024-02-20
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $116,982
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 816
Regular Hours: 1,820

Daniel Maloney works as a IT Service Management Specialist for Department of Health/Mental Hygiene based in Queens. Their tenure dates to 2024, about a year. Daniel earned $113,368 in 2025.

Eileen Jacobs

IT Service Management Specialist/Department of Health/Mental Hygiene

2025 total comp

$111,151

Base pay: $110,583
Overtime: $0
Other pay: $567
Benefits: $0
Total compensation: $111,151
Hire date: 1999-06-28
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $114,109
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 816
Regular Hours: 1,820

Eileen Jacobs works as a IT Service Management Specialist for Department of Health/Mental Hygiene based in Queens. They have served since 1999 (about 26 years). Eileen earned $111,151 in 2025.

Sajid Shaikh

IT Service Management Specialist/Department of Health/Mental Hygiene

2025 total comp

$110,508

Base pay: $110,198
Overtime: $0
Other pay: $310
Benefits: $0
Total compensation: $110,508
Hire date: 2019-10-15
Pay basis: Annual
Work city: Queens
Middle name: A

Source-specific fields

Base Salary: $113,711
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 816
Regular Hours: 1,820

At Department of Health/Mental Hygiene, Sajid Shaikh serves as a IT Service Management Specialist based in Queens. They have served since 2019 (about 6 years). Their 2025 pay totaled $110,508.

Abdus Sattar

IT Service Management Specialist/Department of Health/Mental Hygiene

2025 total comp

$103,062

Base pay: $103,062
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $103,062
Hire date: 2024-03-04
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $106,348
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 816
Regular Hours: 1,820

At Department of Health/Mental Hygiene, Abdus Sattar serves as a IT Service Management Specialist based in Queens. Hired in 2024, they have about a year of service. Their 2025 pay totaled $103,062.

Kwok Keung Wu

IT Service Management Specialist/Department of Health/Mental Hygiene

2025 total comp

$101,429

Base pay: $101,119
Overtime: $0
Other pay: $310
Benefits: $0
Total compensation: $101,429
Hire date: 2019-11-18
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $104,342
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 816
Regular Hours: 1,820

Kwok Keung Wu works as a IT Service Management Specialist for Department of Health/Mental Hygiene based in Queens. They have served since 2019 (about 6 years). Kwok earned $101,429 in 2025.

Dermott Allan

IT Service Management Specialist/Department of Health/Mental Hygiene

2025 total comp

$89,540

Base pay: $89,540
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $89,540
Hire date: 2023-07-10
Pay basis: Annual
Work city: Queens

Source-specific fields

Base Salary: $127,617
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 816
Regular Hours: 1,680

Dermott Allan works as a IT Service Management Specialist for Department of Health/Mental Hygiene based in Queens. They have served since 2023 (about 2 years). Dermott earned $89,540 in 2025.

Bruce Martinez

IT Service Management Specialist/Department of Health/Mental Hygiene

2025 total comp

$46,548

Base pay: $46,548
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $46,548
Hire date: 2025-01-13
Pay basis: Annual
Work city: Queens
Middle name: E

Source-specific fields

Base Salary: $113,575
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 816
Regular Hours: 770

Bruce Martinez holds the role of IT Service Management Specialist at Department of Health/Mental Hygiene based in Queens. Hired in 2025, they have under a year of service. In 2025, their total compensation was $46,548.