IT Service Management Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

2 employees hold this title in Technology & Innovation. Median total compensation for the role is $99,762, above the department median of $98,780.

Employees: 2
Total payroll: $199.5K
Role median: $99,762
Agency median: $98,780
Comparison: Above

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This role across New York City

IT Service Management Specialist is held in 14 New York City departments. In Technology & Innovation, the median of $99,762 ranks #9 of 14.

Highest-paying departments for this role

Fire Department

$146,405 · 1

Department of Transportation

$129,568 · 1

Human Resources Administration/Department of Social Services

$125,506 · 10

Police Department

$124,585 · 1

Department of Education Administrative

$122,158 · 2

District Attorney Kings County

$121,404 · 1

Department of Health/Mental Hygiene

$110,508 · 9

Financial Information Services Agency

$102,866 · 11

Department of Parks & Recreation

$97,528 · 5

New York City Housing Authority

$92,993 · 4

Department of Correction

$79,616 · 4

Department of Design & Construction

$77,324 · 3

Median total compensation for the IT Service Management Specialist role in other New York Citydepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Technology & Innovation

Record list

Employees with this title

Page 1

James Frank

IT Service Management Specialist/Technology & Innovation

2025 total comp

$113,467

Base pay: $112,118
Overtime: $0
Other pay: $1,349
Benefits: $0
Total compensation: $113,467
Hire date: 2022-06-21
Pay basis: Annual
Work city: Brooklyn
Middle name: P

Source-specific fields

Base Salary: $115,015
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,832

At Technology & Innovation, James Frank serves as a IT Service Management Specialist based in Brooklyn. They have served since 2022 (about 3 years). Their 2025 pay totaled $113,467.

Philip Chau

IT Service Management Specialist/Technology & Innovation

2025 total comp

$86,057

Base pay: $84,465
Overtime: $0
Other pay: $1,592
Benefits: $0
Total compensation: $86,057
Hire date: 2020-01-27
Pay basis: Annual
Work city: Brooklyn

Source-specific fields

Base Salary: $87,157
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 858
Regular Hours: 1,820

Philip Chau holds the role of IT Service Management Specialist at Technology & Innovation based in Brooklyn. They have served since 2020 (about 5 years). In 2025, their total compensation was $86,057.