New York City / New York City Housing Authority / IT Service Management Specialist

Job-title file

IT Service Management Specialist

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

4 employees hold this title in New York City Housing Authority. Median total compensation for the role is $92,993, above the department median of $69,199.

Employees: 4
Total payroll: $376.3K
Role median: $92,993
Agency median: $69,199
Comparison: Above

Compare departments

This role across New York City

IT Service Management Specialist is held in 14 New York City departments. In New York City Housing Authority, the median of $92,993 ranks #11 of 14.

Highest-paying departments for this role

Fire Department

$146,405 · 1

Department of Transportation

$129,568 · 1

Human Resources Administration/Department of Social Services

$125,506 · 10

Police Department

$124,585 · 1

Department of Education Administrative

$122,158 · 2

District Attorney Kings County

$121,404 · 1

Department of Health/Mental Hygiene

$110,508 · 9

Financial Information Services Agency

$102,866 · 11

Technology & Innovation

$99,762 · 2

Department of Parks & Recreation

$97,528 · 5

Department of Correction

$79,616 · 4

Department of Design & Construction

$77,324 · 3

Median total compensation for the IT Service Management Specialist role in other New York Citydepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in New York City Housing Authority

Administrative Accountant 33
Administrative Community Relations Specialist 52
Administrative Housing Development Specialist 24
Administrative Housing Manager 34
Administrative Housing Superintendent 130
Administrative Inspector 44
Administrative Manager-Non-Mgrl 82
Administrative Project Manager 23
Administrative Staff Analyst 133
Agency Attorney 56
Assistant Housing Manager 192
Assistant Resident Building Superintendent 226
Associate Housing Development Specialist 30
Associate Inspector 24
Associate Staff Analyst 41
Bricklayer 63
Caretaker 3,978
Carpenter 292
Chief of Housing Community Activities 25
City Laborer 133
City Pest Control Aide 38
City Seasonal Aide 411
Clerical Associate Most Mayoral Ag 73
Community Associate 259
Community Coordinator 320
Community Service Aide 89
Computer Specialist 31
Computer Systems Manager 52
Confidential Investigator 45
Construction Project Manager 89
Customer Information Representative MA L 1549 76
Electrician 91
Electricians Helper 88
Elevator Mechanic 228
Elevator Mechanic Helper 144
Emergency Service Aide 63
Executive Agency Counsel 60
Glazier 25
Heating Plant Technician 203
Housing Assistant 983
Housing Exterminator 72
Housing Exterminator-Al II & III 66
Housing Manager 174
Maintenance Worker 1,582
Masons Helper 60
Painter 341
Plasterer 268
Plumber 179
Plumber's Helper 175
Principal Administrative Associate - Non Supervisor 92
Resident Building Superintendent 210
Roofer 28
Secretary 437
Supervising Housing Groundskeeper 148
Supervisor Carpenter 25
Supervisor Elevator Mechanic 27
Supervisor of Housing Caretaker 195
Supervisor of Mechanical Installations & Maintenance 35
Supervisor Painter 95
Supervisor Plasterer 33

Record list

Employees with this title

Page 1

Gilman Khan

IT Service Management Specialist/New York City Housing Authority

2025 total comp

$103,850

Base pay: $103,850
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $103,850
Hire date: 2023-11-20
Pay basis: Annual
Work city: Manhattan
Middle name: H

Source-specific fields

Base Salary: $127,617
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 996
Regular Hours: 1,543

At New York City Housing Authority, Gilman Khan serves as a IT Service Management Specialist based in Manhattan. Their tenure dates to 2023, about 2 years. Their 2025 pay totaled $103,850.

Linda Puran

IT Service Management Specialist/New York City Housing Authority

2025 total comp

$93,194

Base pay: $93,194
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $93,194
Hire date: 2023-03-27
Pay basis: Annual
Work city: Queens
Middle name: S

Source-specific fields

Base Salary: $98,270
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 996
Regular Hours: 1,820

Linda Puran is a IT Service Management Specialist at New York City Housing Authority based in Queens. They have served since 2023 (about 2 years). 2025 total compensation came to $93,194.

Naimul Khan

IT Service Management Specialist/New York City Housing Authority

2025 total comp

$92,792

Base pay: $92,663
Overtime: $0
Other pay: $129
Benefits: $0
Total compensation: $92,792
Hire date: 2023-12-18
Pay basis: Annual
Work city: Manhattan
Middle name: I

Source-specific fields

Base Salary: $95,713
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 996
Regular Hours: 1,820

Naimul Khan is a IT Service Management Specialist at New York City Housing Authority based in Manhattan. Hired in 2023, they have about 2 years of service. 2025 total compensation came to $92,792.

Victoria Reyz

IT Service Management Specialist/New York City Housing Authority

2025 total comp

$86,513

Base pay: $86,122
Overtime: $0
Other pay: $391
Benefits: $0
Total compensation: $86,513
Hire date: 2024-10-15
Pay basis: Annual
Work city: Manhattan

Source-specific fields

Base Salary: $129,063
Leave Status as of June 30: Active
Overtime Hours: 0
Payroll Number: 996
Regular Hours: 1,253

Victoria Reyz is a IT Service Management Specialist at New York City Housing Authority based in Manhattan. Hired in 2024, they have about a year of service. 2025 total compensation came to $86,513.