City and County of San Francisco / Technology / IT Operations Support Administrative II

Job-title file

IT Operations Support Administrative II

Carry out the duties of this position in support of the agency's public mission.

14 employees hold this title in Technology. Median total compensation for the role is $152,187, below the department median of $209,122.

Employees: 14
Total payroll: $2.1M
Role median: $152,187
Agency median: $209,122
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$86,500$192,236+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 14 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City and County of San Francisco

IT Operations Support Administrative II is held in 18 City and County of San Francisco departments. In Technology, the median of $152,187 ranks #4 of 18.

Highest-paying departments for this role

Municipal Transportation Agency

$163,627 · 2

$153,554 · 1

$152,322 · 1

$151,041 · 1

$150,253 · 1

Treasurer/Tax Collector

$149,810 · 1

$149,740 · 16

$149,485 · 1

$142,308 · 6

$138,864 · 4

Public Utilities Commission

$137,965 · 5

City Attorney

$136,840 · 1

Median total compensation for the IT Operations Support Administrative II role in other City and County of San Franciscodepartments (highest first). Each bar links to that department’s page for this role.

Record list

Employees with this title

Page 1

Nelson Averilla

IT Operations Support Administrative II/Technology

2025 total comp

$194,618

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $106,717
Overtime: $32,846
Other pay: $7,396
Benefits: $47,660
Total compensation: $194,618
Employment type: Permanent Civil Service
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1.19

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $19,546
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $11,332

Nelson Averilla holds the role of IT Operations Support Administrative II at Technology within Information Systems. Their status is permanent civil service, 1.19 FTE. In 2025, their total compensation was $194,618. Union affiliation: Prof & Tech Eng, Local 21.

Eric Nielsen

IT Operations Support Administrative II/Technology

2025 total comp

$185,458

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $105,949
Overtime: $25,007
Other pay: $7,975
Benefits: $46,526
Total compensation: $185,458
Employment type: Permanent Exempt
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1.15

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $19,546
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $10,222

At Technology, Eric Nielsen serves as a IT Operations Support Administrative II within Information Systems. They work permanent exempt, 1.15 FTE. Their 2025 pay totaled $185,458. Union affiliation: Prof & Tech Eng, Local 21.

Luan Le

IT Operations Support Administrative II/Technology

2025 total comp

$170,771

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $106,725
Overtime: $8,972
Other pay: $8,973
Benefits: $46,102
Total compensation: $170,771
Employment type: Permanent Civil Service
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1.05

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $19,546
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $9,541

Luan Le is a IT Operations Support Administrative II at Technology within Information Systems. They work permanent civil service, 1.05 FTE. 2025 total compensation came to $170,771. Union affiliation: Prof & Tech Eng, Local 21.

Alan Mah

IT Operations Support Administrative II/Technology

2025 total comp

$170,640

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $106,708
Overtime: $8,618
Other pay: $9,190
Benefits: $46,124
Total compensation: $170,640
Employment type: Permanent Civil Service
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1.05

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $19,546
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $9,530

Alan Mah works as a IT Operations Support Administrative II for Technology within Information Systems. Their status is permanent civil service, 1.05 FTE. Alan earned $170,640 in 2025. They are represented by Prof & Tech Eng, Local 21.

Justin Lei

IT Operations Support Administrative II/Technology

2025 total comp

$167,328

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $106,717
Overtime: $7,052
Other pay: $8,163
Benefits: $45,397
Total compensation: $167,328
Employment type: Permanent Civil Service
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1.04

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $19,546
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $8,955

At Technology, Justin Lei serves as a IT Operations Support Administrative II within Information Systems. They work permanent civil service, 1.04 FTE. Their 2025 pay totaled $167,328. Union affiliation: Prof & Tech Eng, Local 21.

Dan Al-Ghosein

IT Operations Support Administrative II/Technology

2025 total comp

$164,124

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $106,708
Overtime: $4,834
Other pay: $7,244
Benefits: $45,337
Total compensation: $164,124
Employment type: Permanent Civil Service
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1.03

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $19,546
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $9,030

Dan Al-Ghosein is a IT Operations Support Administrative II at Technology within Information Systems. They work permanent civil service, 1.03 FTE. 2025 total compensation came to $164,124. Their bargaining unit is Prof & Tech Eng, Local 21.

Darrell Durst

IT Operations Support Administrative II/Technology

2025 total comp

$158,271

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $106,717
Overtime: $7,938
Other pay: $0
Benefits: $43,616
Total compensation: $158,271
Employment type: Permanent Civil Service
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1.05

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $19,546
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $8,375

Darrell Durst works as a IT Operations Support Administrative II for Technology within Information Systems. Their status is permanent civil service, 1.05 FTE. Darrell earned $158,271 in 2025. Their bargaining unit is Prof & Tech Eng, Local 21.

Jayson Louie

IT Operations Support Administrative II/Technology

2025 total comp

$146,103

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $102,545
Overtime: $986
Other pay: $0
Benefits: $42,573
Total compensation: $146,103
Employment type: Permanent Civil Service
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1.01

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $19,546
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $7,948

Jayson Louie is a IT Operations Support Administrative II at Technology within Information Systems. They work permanent civil service, 1.01 FTE. 2025 total compensation came to $146,103. Union affiliation: Prof & Tech Eng, Local 21.

Victor Mata

IT Operations Support Administrative II/Technology

2025 total comp

$142,030

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $100,086
Overtime: $0
Other pay: $0
Benefits: $41,944
Total compensation: $142,030
Employment type: Permanent Exempt
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $19,546
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $7,681

Victor Mata is a IT Operations Support Administrative II at Technology within Information Systems. They work permanent exempt. 2025 total compensation came to $142,030. Their bargaining unit is Prof & Tech Eng, Local 21.

Markus Castillo

IT Operations Support Administrative II/Technology

2025 total comp

$134,022

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $94,967
Overtime: $453
Other pay: $0
Benefits: $38,602
Total compensation: $134,022
Employment type: Permanent Exempt
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 0.89

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $17,416
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $7,197

Markus Castillo is a IT Operations Support Administrative II at Technology within Information Systems. They work permanent exempt, 0.89 FTE. 2025 total compensation came to $134,022. Union affiliation: Prof & Tech Eng, Local 21.

Victor Wright

IT Operations Support Administrative II/Technology

2025 total comp

$131,695

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $106,725
Overtime: $0
Other pay: $0
Benefits: $24,970
Total compensation: $131,695
Employment type: Permanent Civil Service
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $1,139
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $8,136

Victor Wright holds the role of IT Operations Support Administrative II at Technology within Information Systems. Their status is permanent civil service. In 2025, their total compensation was $131,695. Union affiliation: Prof & Tech Eng, Local 21.

James Mendiola

IT Operations Support Administrative II/Technology

2025 total comp

$131,454

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $106,725
Overtime: $716
Other pay: $0
Benefits: $24,013
Total compensation: $131,454
Employment type: Permanent Exempt
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 1

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $8,318
Retirement Contribution: $15,695

James Mendiola holds the role of IT Operations Support Administrative II at Technology within Information Systems. Their status is permanent exempt. In 2025, their total compensation was $131,454. They are represented by Prof & Tech Eng, Local 21.

Robin Earle

IT Operations Support Administrative II/Technology

2025 total comp

$108,688

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $77,260
Overtime: $0
Other pay: $0
Benefits: $31,428
Total compensation: $108,688
Employment type: Permanent Civil Service
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 0.73

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $14,208
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $5,802

Robin Earle is a IT Operations Support Administrative II at Technology within Information Systems. They work permanent civil service, 0.73 FTE. 2025 total compensation came to $108,688. Their bargaining unit is Prof & Tech Eng, Local 21.

Jon Padua

IT Operations Support Administrative II/Technology

2025 total comp

$86,500

Sub-department: Information Systems
Organization group: General Administration & Finance
Base pay: $46,722
Overtime: $1,211
Other pay: $17,924
Benefits: $20,642
Total compensation: $86,500
Employment type: Permanent Civil Service
Union / bargaining unit: Prof & Tech Eng, Local 21
Full-time equivalent (FTE): 0.45

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: TIS
Health and Dental Benefits: $8,645
Job Code: 1092
Job Family Code: 1000
Organization Group Code: General Administration & Finance
Other Benefits: $5,045

Jon Padua holds the role of IT Operations Support Administrative II at Technology within Information Systems. Their status is permanent civil service, 0.45 FTE. In 2025, their total compensation was $86,500. Union affiliation: Prof & Tech Eng, Local 21.

IT Operations Support Administrative II

Role pay distribution

Pay distribution for this role

This role across City and County of San Francisco

Highest-paying departments for this role

Other job titles in Technology

Employees with this title