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Arkansas / AR Crime Information Center / User Support Analyst

Job-title file

User Support Analyst

Collect and analyze data to inform decisions, produce reports, and identify trends.

7 employees hold this title in AR Crime Information Center. Median total compensation for the role is $54,924, above the department median of $43,088.

Employees
7
Total payroll
$384.6K
Role median
$54,924
Agency median
$43,088
Comparison
Above

Compared with the local labor market

User Support Analyst pay vs. Arkansas

Across all employers in Arkansas, the median wage for Computer User Support Specialists — about 4,390 people — is $46,360. AR Crime Information Center pays a median base salary of $54,924 for this role, 18% above that figureabout the 66th percentile of local pay for the occupation.

Where AR Crime Information Center sits in the local pay range

10th
25th
Median
75th
90th
$34,950
$39,510
$46,360
$60,060
$74,680
AR Crime Information Center median · $54,924

The bar is the range of annual wages for Computer User Support Specialists across every employer in Arkansas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows AR Crime Information Center’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Computer User Support Specialists — about 717,190 people — is $61,860. AR Crime Information Center’s median base salary is 11% below that national figure, about the 37th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$40,980
$49,000
$61,860
$79,040
$100,540
AR Crime Information Center median · $54,924

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Arkansas range relative to the national one.

Median total compensation for this role at AR Crime Information Center is $54,924, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Arkansas

User Support Analyst is held in 24 Arkansas departments. In AR Crime Information Center, the median of $54,924 ranks #14 of 24.

Highest-paying departments for this role

Median total compensation for the User Support Analyst role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

User Support Analyst beyond Arkansas

This role is reported in 2 jurisdictions. In Arkansas, the median of $54,924 ranks #1 of 2. See User Support Analyst across all of Arkansas

Highest-paying jurisdictions for this role

Florida
$50,781 · 5

Median total compensation for comparable User Support Analystroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Eric Stricklin

User Support Analyst/AR Crime Information Center

2026 total comp
$55,082
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$55,082
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$55,082
Hire date
02-13-2017
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22088919

At AR Crime Information Center, Eric Stricklin serves as a User Support Analyst within Information Systems &Amp; Technology. Records show a hire date of 02-13-2017. Their 2026 pay totaled $55,082. They are classified at grade Ist04.

Janice Evans

User Support Analyst/AR Crime Information Center

2026 total comp
$54,924
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$54,924
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,924
Hire date
08-30-2015
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22076373

Janice Evans works as a User Support Analyst for AR Crime Information Center within Information Systems &Amp; Technology. Their hire date on record is 08-30-2015. Janice earned $54,924 in 2026. Their pay grade is Ist04.

Kimberlee Freeman

User Support Analyst/AR Crime Information Center

2026 total comp
$54,924
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$54,924
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,924
Hire date
07-10-2000
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22088886

Kimberlee Freeman holds the role of User Support Analyst at AR Crime Information Center within Information Systems &Amp; Technology. Their hire date on record is 07-10-2000. In 2026, their total compensation was $54,924. Their pay grade is Ist04.

Tiffanie Ward

User Support Analyst/AR Crime Information Center

2026 total comp
$54,924
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$54,924
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,924
Hire date
07-07-2014
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22159574

Tiffanie Ward holds the role of User Support Analyst at AR Crime Information Center within Information Systems &Amp; Technology. Their hire date on record is 07-07-2014. In 2026, their total compensation was $54,924. Their pay grade is Ist04.

Sarah Cole

User Support Analyst/AR Crime Information Center

2026 total comp
$54,924
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$54,924
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,924
Hire date
02-21-2011
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22088925

Sarah Cole works as a User Support Analyst for AR Crime Information Center within Information Systems &Amp; Technology. Their hire date on record is 02-21-2011. Sarah earned $54,924 in 2026. Their pay grade is Ist04.

Bailey Wyatt

User Support Analyst/AR Crime Information Center

2026 total comp
$54,924
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$54,924
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,924
Hire date
01-22-2023
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22088924

Bailey Wyatt holds the role of User Support Analyst at AR Crime Information Center within Information Systems &Amp; Technology. Their hire date on record is 01-22-2023. In 2026, their total compensation was $54,924. Their pay grade is Ist04.

William Mason

User Support Analyst/AR Crime Information Center

2026 total comp
$54,924
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$54,924
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,924
Hire date
05-19-2025
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22088926

William Mason is a User Support Analyst at AR Crime Information Center within Information Systems &Amp; Technology. Records show a hire date of 05-19-2025. 2026 total compensation came to $54,924. They are classified at grade Ist04.