Arkansas / AR Department of Health / User Support Analyst

Job-title file

User Support Analyst

Collect and analyze data to inform decisions, produce reports, and identify trends.

32 employees hold this title in AR Department of Health. Median total compensation for the role is $55,586, below the department median of $57,595.

Employees: 32
Total payroll: $1.9M
Role median: $55,586
Agency median: $57,595
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$54,924$81,695+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 32 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

User Support Analyst pay vs. Arkansas

Across all employers in Arkansas, the median wage for Computer User Support Specialists — about 4,390 people — is $46,360. AR Department of Health pays a median base salary of $55,586 for this role, 20% above that figure — about the 67th percentile of local pay for the occupation.

Where AR Department of Health sits in the local pay range

10th

25th

Median

75th

90th

$34,950

$39,510

$46,360

$60,060

$74,680

AR Department of Health median · $55,586

The bar is the range of annual wages for Computer User Support Specialists across every employer in Arkansas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows AR Department of Health’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Computer User Support Specialists — about 717,190 people — is $61,860. AR Department of Health’s median base salary is 10% below that national figure, about the 38th percentile of pay for the occupation nationally.

10th

25th

Median

75th

90th

$40,980

$49,000

$61,860

$79,040

$100,540

AR Department of Health median · $55,586

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Arkansas range relative to the national one.

Median total compensation for this role at AR Department of Health is $55,586, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Arkansas

User Support Analyst is held in 24 Arkansas departments. In AR Department of Health, the median of $55,586 ranks #11 of 24.

Highest-paying departments for this role

Office of Prosecutor Coordinator

$74,973 · 2

AR Teacher Retirement System

$73,217 · 2

Department of Labor and Licensing

$70,317 · 4

Educational Television Division

$70,103 · 2

AR Public Employees Retirement

$63,795 · 1

Office of State Technology

$62,797 · 8

Division of Labor

$61,072 · 1

Department of Workforce Services

$60,906 · 6

Department of Parks Heritage &Amp; Tour

$57,932 · 2

AR School for the Deaf &Amp; Blind

$56,833 · 1

Department of Corrections

$55,194 · 6

Oil and Gas Commission

$55,001 · 3

Median total compensation for the User Support Analyst role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

User Support Analyst beyond Arkansas

This role is reported in 2 jurisdictions. In Arkansas, the median of $54,924 ranks #1 of 2. See User Support Analyst across all of Arkansas →

Highest-paying jurisdictions for this role

Florida

$50,781 · 5

Median total compensation for comparable User Support Analystroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Scott Opperman

User Support Analyst/AR Department of Health

2026 total comp

$56,247

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $56,247
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,247
Hire date: 03-25-2018
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22120186

Scott Opperman is a User Support Analyst at AR Department of Health within Information Systems &Amp; Technology. Records show a hire date of 03-25-2018. 2026 total compensation came to $56,247. They are classified at grade Ist04.

Lisa Grayson

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 04-27-2014
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22105253

Lisa Grayson works as a User Support Analyst for AR Department of Health within Information Systems &Amp; Technology. Their hire date on record is 04-27-2014. Lisa earned $54,924 in 2026. Their pay grade is Ist04.

Kelly Chitwood

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 01-05-2022
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22120182

At AR Department of Health, Kelly Chitwood serves as a User Support Analyst within Information Systems &Amp; Technology. Records show a hire date of 01-05-2022. Their 2026 pay totaled $54,924. They are classified at grade Ist04.

Alexander Posadas

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 09-03-2024
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22120193

Alexander Posadas holds the role of User Support Analyst at AR Department of Health within Information Systems &Amp; Technology. Their hire date on record is 09-03-2024. In 2026, their total compensation was $54,924. Their pay grade is Ist04.

Jacqueline Reams

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 08-07-2022
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22105529

Jacqueline Reams works as a User Support Analyst for AR Department of Health within Information Systems &Amp; Technology. Their hire date on record is 08-07-2022. Jacqueline earned $54,924 in 2026. Their pay grade is Ist04.

Caleb Fleeger

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 05-29-2025
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22105240

Caleb Fleeger holds the role of User Support Analyst at AR Department of Health within Information Systems &Amp; Technology. Their hire date on record is 05-29-2025. In 2026, their total compensation was $54,924. Their pay grade is Ist04.

Steven Speer

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 07-07-2024
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22143348

Steven Speer is a User Support Analyst at AR Department of Health within Information Systems &Amp; Technology. Records show a hire date of 07-07-2024. 2026 total compensation came to $54,924. They are classified at grade Ist04.

Byron Young

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 04-14-2024
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22106293

Byron Young is a User Support Analyst at AR Department of Health within Information Systems &Amp; Technology. Records show a hire date of 04-14-2024. 2026 total compensation came to $54,924. They are classified at grade Ist04.

Joseph Kelemen

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 11-24-2024
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22106203

Joseph Kelemen works as a User Support Analyst for AR Department of Health within Information Systems &Amp; Technology. Their hire date on record is 11-24-2024. Joseph earned $54,924 in 2026. Their pay grade is Ist04.

Cory Bray

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 04-26-2026
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22105853

Cory Bray is a User Support Analyst at AR Department of Health within Information Systems &Amp; Technology. Records show a hire date of 04-26-2026. 2026 total compensation came to $54,924. They are classified at grade Ist04.

Michael Shewmaker

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 11-13-2012
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22105696

Michael Shewmaker works as a User Support Analyst for AR Department of Health within Information Systems &Amp; Technology. Their hire date on record is 11-13-2012. Michael earned $54,924 in 2026. Their pay grade is Ist04.

Sydney Townsend

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 12-21-2025
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22109802

At AR Department of Health, Sydney Townsend serves as a User Support Analyst within Information Systems &Amp; Technology. Records show a hire date of 12-21-2025. Their 2026 pay totaled $54,924. They are classified at grade Ist04.

Ha Trinh

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 01-13-2019
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22105673

Ha Trinh holds the role of User Support Analyst at AR Department of Health within Information Systems &Amp; Technology. Their hire date on record is 01-13-2019. In 2026, their total compensation was $54,924. Their pay grade is Ist04.

Aaron Roberts

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 03-05-2014
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22144624

Aaron Roberts works as a User Support Analyst for AR Department of Health within Information Systems &Amp; Technology. Their hire date on record is 03-05-2014. Aaron earned $54,924 in 2026. Their pay grade is Ist04.

Joe Ryburn

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 08-08-2021
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22111279

Joe Ryburn works as a User Support Analyst for AR Department of Health within Information Systems &Amp; Technology. Their hire date on record is 08-08-2021. Joe earned $54,924 in 2026. Their pay grade is Ist04.

Stephanie Siegiel

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 01-02-2005
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22109759

Stephanie Siegiel works as a User Support Analyst for AR Department of Health within Information Systems &Amp; Technology. Their hire date on record is 01-02-2005. Stephanie earned $54,924 in 2026. Their pay grade is Ist04.

Jack Crawford

User Support Analyst/AR Department of Health

2026 total comp

$54,924

Sub-department: INFORMATION SYSTEMS & TECHNOLOGY
Base pay: $54,924
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $54,924
Hire date: 03-21-2023
Pay grade: Ist04
Full-time equivalent (FTE): 1

Source-specific fields

Job Classification Code: IUS01P
Pay Scale Type: Classified
Position Number: 22110807

At AR Department of Health, Jack Crawford serves as a User Support Analyst within Information Systems &Amp; Technology. Records show a hire date of 03-21-2023. Their 2026 pay totaled $54,924. They are classified at grade Ist04.