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Arkansas / Department of Arkansas State Police / User Support Analyst

Job-title file

User Support Analyst

Collect and analyze data to inform decisions, produce reports, and identify trends.

4 employees hold this title in Department of Arkansas State Police. Median total compensation for the role is $54,924, below the department median of $69,367.

Employees
4
Total payroll
$226.7K
Role median
$54,924
Agency median
$69,367
Comparison
Below

Compared with the local labor market

User Support Analyst pay vs. Arkansas

Across all employers in Arkansas, the median wage for Computer User Support Specialists — about 4,390 people — is $46,360. Department of Arkansas State Police pays a median base salary of $54,924 for this role, 18% above that figureabout the 66th percentile of local pay for the occupation.

Where Department of Arkansas State Police sits in the local pay range

10th
25th
Median
75th
90th
$34,950
$39,510
$46,360
$60,060
$74,680
Department of Arkansas State Police median · $54,924

The bar is the range of annual wages for Computer User Support Specialists across every employer in Arkansas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Arkansas State Police’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Computer User Support Specialists — about 717,190 people — is $61,860. Department of Arkansas State Police’s median base salary is 11% below that national figure, about the 37th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$40,980
$49,000
$61,860
$79,040
$100,540
Department of Arkansas State Police median · $54,924

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Arkansas range relative to the national one.

Median total compensation for this role at Department of Arkansas State Police is $54,924, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Arkansas

User Support Analyst is held in 24 Arkansas departments. In Department of Arkansas State Police, the median of $54,924 ranks #14 of 24.

Highest-paying departments for this role

Median total compensation for the User Support Analyst role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

User Support Analyst beyond Arkansas

This role is reported in 2 jurisdictions. In Arkansas, the median of $54,924 ranks #1 of 2. See User Support Analyst across all of Arkansas

Highest-paying jurisdictions for this role

Florida
$50,781 · 5

Median total compensation for comparable User Support Analystroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Phillip Sutton

User Support Analyst/Department of Arkansas State Police

2026 total comp
$61,884
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$61,884
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$61,884
Hire date
10-26-2020
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22143517

Phillip Sutton works as a User Support Analyst for Department of Arkansas State Police within Information Systems &Amp; Technology. Their hire date on record is 10-26-2020. Phillip earned $61,884 in 2026. Their pay grade is Ist04.

Nathan Drake

User Support Analyst/Department of Arkansas State Police

2026 total comp
$54,924
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$54,924
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,924
Hire date
07-30-2021
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22159871

Nathan Drake is a User Support Analyst at Department of Arkansas State Police within Information Systems &Amp; Technology. Records show a hire date of 07-30-2021. 2026 total compensation came to $54,924. They are classified at grade Ist04.

Gabrielle Grandy

User Support Analyst/Department of Arkansas State Police

2026 total comp
$54,924
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$54,924
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,924
Hire date
06-03-2024
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22162937

At Department of Arkansas State Police, Gabrielle Grandy serves as a User Support Analyst within Information Systems &Amp; Technology. Records show a hire date of 06-03-2024. Their 2026 pay totaled $54,924. They are classified at grade Ist04.

Amanda Hawkins

User Support Analyst/Department of Arkansas State Police

2026 total comp
$54,924
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$54,924
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,924
Hire date
11-17-2014
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22162935

At Department of Arkansas State Police, Amanda Hawkins serves as a User Support Analyst within Information Systems &Amp; Technology. Records show a hire date of 11-17-2014. Their 2026 pay totaled $54,924. They are classified at grade Ist04.