Arkansas / Office of State Technology / User Support Analyst
Job-title file
User Support Analyst
Collect and analyze data to inform decisions, produce reports, and identify trends.
8 employees hold this title in Office of State Technology. Median total compensation for the role is $62,797, below the department median of $75,797.
- Employees
- 8
- Total payroll
- $494.4K
- Role median
- $62,797
- Agency median
- $75,797
- Comparison
- Below
What the records show
Role pay distribution
Pay distribution for this role
How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compared with the local labor market
User Support Analyst pay vs. Arkansas
Across all employers in Arkansas, the median wage for Computer User Support Specialists — about 4,390 people — is $46,360. Office of State Technology pays a median base salary of $62,797 for this role, 35% above that figure — about the 78th percentile of local pay for the occupation.
Where Office of State Technology sits in the local pay range
The bar is the range of annual wages for Computer User Support Specialists across every employer in Arkansas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Office of State Technology’s median base salary for this role. Both figures are base pay only.
And across the country
Nationwide, the median wage for Computer User Support Specialists — about 717,190 people — is $61,860. Office of State Technology’s median base salary is 2% above that national figure, about the 51st percentile of pay for the occupation nationally.
Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Arkansas range relative to the national one.
Median total compensation for this role at Office of State Technology is $62,797, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.
Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.
Compare departments
This role across Arkansas
User Support Analyst is held in 24 Arkansas departments. In Office of State Technology, the median of $62,797 ranks #6 of 24.
Highest-paying departments for this role
Median total compensation for the User Support Analyst role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.
Compare jurisdictions
User Support Analyst beyond Arkansas
This role is reported in 2 jurisdictions. In Arkansas, the median of $54,924 ranks #1 of 2. See User Support Analyst across all of Arkansas →
Highest-paying jurisdictions for this role
Median total compensation for comparable User Support Analystroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.
Record list
Employees with this title
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