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Arkansas / Office of State Technology / User Support Analyst

Job-title file

User Support Analyst

Collect and analyze data to inform decisions, produce reports, and identify trends.

8 employees hold this title in Office of State Technology. Median total compensation for the role is $62,797, below the department median of $75,797.

Employees
8
Total payroll
$494.4K
Role median
$62,797
Agency median
$75,797
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$51,761$65,597+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

User Support Analyst pay vs. Arkansas

Across all employers in Arkansas, the median wage for Computer User Support Specialists — about 4,390 people — is $46,360. Office of State Technology pays a median base salary of $62,797 for this role, 35% above that figureabout the 78th percentile of local pay for the occupation.

Where Office of State Technology sits in the local pay range

10th
25th
Median
75th
90th
$34,950
$39,510
$46,360
$60,060
$74,680
Office of State Technology median · $62,797

The bar is the range of annual wages for Computer User Support Specialists across every employer in Arkansas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Office of State Technology’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Computer User Support Specialists — about 717,190 people — is $61,860. Office of State Technology’s median base salary is 2% above that national figure, about the 51st percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$40,980
$49,000
$61,860
$79,040
$100,540
Office of State Technology median · $62,797

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Arkansas range relative to the national one.

Median total compensation for this role at Office of State Technology is $62,797, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Arkansas

User Support Analyst is held in 24 Arkansas departments. In Office of State Technology, the median of $62,797 ranks #6 of 24.

Highest-paying departments for this role

Median total compensation for the User Support Analyst role in other Arkansasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

User Support Analyst beyond Arkansas

This role is reported in 2 jurisdictions. In Arkansas, the median of $54,924 ranks #1 of 2. See User Support Analyst across all of Arkansas

Highest-paying jurisdictions for this role

Florida
$50,781 · 5

Median total compensation for comparable User Support Analystroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Steven Graham

User Support Analyst/Office of State Technology

2026 total comp
$64,136
Sub-department
INFORMATION SYSTEMS & TECHNOLOGY
Base pay
$64,136
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$64,136
Hire date
03-17-2002
Pay grade
Ist04
Full-time equivalent (FTE)
1

Source-specific fields

Job Classification Code
IUS01P
Pay Scale Type
Classified
Position Number
22087519

Steven Graham is a User Support Analyst at Office of State Technology within Information Systems &Amp; Technology. Records show a hire date of 03-17-2002. 2026 total compensation came to $64,136. They are classified at grade Ist04.