Minnesota / Minnesota Zoological Garden / Customer Services Specialist Principal

Job-title file

Customer Services Specialist Principal

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

3 employees hold this title in Minnesota Zoological Garden. Median total compensation for the role is $55,483, above the department median of $46,651.

Employees: 3
Total payroll: $170.7K
Role median: $55,483
Agency median: $46,651
Comparison: Above

Compare departments

This role across Minnesota

Customer Services Specialist Principal is held in 13 Minnesota departments. In Minnesota Zoological Garden, the median of $55,483 ranks #10 of 13.

Highest-paying departments for this role

Administration Department

$66,597 · 2

Transportation Department

$66,597 · 1

Employ & Economic Development Department

$66,597 · 1

Children Youth & Families Department

$66,596 · 3

MN St Colleges & Universities

$65,443 · 7

Secretary of State

$62,651 · 3

Human Services Department

$61,313 · 4

Natural Resources Department

$61,014 · 2

Public Safety Department

$56,875 · 10

Lottery

$52,475 · 3

Direct Care and Treatment Department

$52,442 · 1

Corrections Department

$36,085 · 6

Median total compensation for the Customer Services Specialist Principal role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Minnesota Zoological Garden

Record list

Employees with this title

Page 1

Neil Cole

Customer Services Specialist Principal/Minnesota Zoological Garden

2024 total comp

$63,970

Sub-department: Sales Box Office & Membership
Base pay: $63,970
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $63,970
Hire date: 1998-11-20
Employment type: Part-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.75
Work county: Dakota

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Minnesota Zoological Garden, Neil Cole serves as a Customer Services Specialist Principal within Sales Box Office & Membership. Their tenure dates to 1998, about 26 years, working part-time, 0.75 FTE. Their 2024 pay totaled $63,970. Their bargaining unit is Clerical.

Rebecca Gervais

Customer Services Specialist Principal/Minnesota Zoological Garden

2025 total comp

$55,483

Sub-department: Guest Services
Base pay: $52,849
Overtime: $2,544
Other pay: $90
Benefits: $0
Total compensation: $55,483
Hire date: 2002-11-10
Employment type: Part-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.75
Work county: Dakota

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Rebecca Gervais works as a Customer Services Specialist Principal for Minnesota Zoological Garden within Guest Services. Their tenure dates to 2002, about 23 years as a part-time, 0.75 FTE employee. Rebecca earned $55,483 in 2025. Union affiliation: Clerical.

Kristie Nord

Customer Services Specialist Principal/Minnesota Zoological Garden

2024 total comp

$51,230

Sub-department: Sales Box Office & Membership
Base pay: $51,184
Overtime: $46
Other pay: $0
Benefits: $0
Total compensation: $51,230
Hire date: 2009-11-02
Employment type: Part-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 0.8
Work county: Dakota

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: E77
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Minnesota Zoological Garden, Kristie Nord serves as a Customer Services Specialist Principal within Sales Box Office & Membership. They have served since 2009 (about 15 years), working part-time, 0.8 FTE. Their 2024 pay totaled $51,230. Their bargaining unit is Clerical.