Minnesota / Public Safety Department / Customer Services Specialist Principal

Job-title file

Customer Services Specialist Principal

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

10 employees hold this title in Public Safety Department. Median total compensation for the role is $56,875, below the department median of $76,256.

Employees: 10
Total payroll: $487.3K
Role median: $56,875
Agency median: $76,256
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$2,170$63,894+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 10 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Minnesota

Customer Services Specialist Principal is held in 13 Minnesota departments. In Public Safety Department, the median of $56,875 ranks #9 of 13.

Highest-paying departments for this role

Administration Department

$66,597 · 2

Transportation Department

$66,597 · 1

Employ & Economic Development Department

$66,597 · 1

Children Youth & Families Department

$66,596 · 3

MN St Colleges & Universities

$65,443 · 7

Secretary of State

$62,651 · 3

Human Services Department

$61,313 · 4

Natural Resources Department

$61,014 · 2

Minnesota Zoological Garden

$55,483 · 3

Lottery

$52,475 · 3

Direct Care and Treatment Department

$52,442 · 1

Corrections Department

$36,085 · 6

Median total compensation for the Customer Services Specialist Principal role in other Minnesotadepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in Public Safety Department

Record list

Employees with this title

Page 1

Jenna Hess

Customer Services Specialist Principal/Public Safety Department

2025 total comp

$64,637

Sub-department: DVS Customer Support/PIC 2
Base pay: $64,417
Overtime: $220
Other pay: $0
Benefits: $0
Total compensation: $64,637
Hire date: 2006-10-04
Employment type: Full-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: P07
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Jenna Hess is a Customer Services Specialist Principal at Public Safety Department within Dvs Customer Support/Pic 2. They have served since 2006 (about 19 years), working full-time. 2025 total compensation came to $64,637. They are represented by Clerical.

Andrew Warnes

Customer Services Specialist Principal/Public Safety Department

2025 total comp

$60,511

Sub-department: DVS Customer Support/PIC 3
Base pay: $58,266
Overtime: $2,245
Other pay: $0
Benefits: $0
Total compensation: $60,511
Hire date: 2020-01-29
Employment type: Full-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: P07
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Andrew Warnes works as a Customer Services Specialist Principal for Public Safety Department within Dvs Customer Support/Pic 3. Hired in 2020, they have about 5 years of service as a full-time employee. Andrew earned $60,511 in 2025. Their bargaining unit is Clerical.

Brandy Gatzlaff

Customer Services Specialist Principal/Public Safety Department

2025 total comp

$58,929

Sub-department: DVS Customer Support/PIC 2
Base pay: $53,798
Overtime: $5,131
Other pay: $0
Benefits: $0
Total compensation: $58,929
Hire date: 2024-07-17
Employment type: Full-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: P07
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Brandy Gatzlaff holds the role of Customer Services Specialist Principal at Public Safety Department within Dvs Customer Support/Pic 2. Hired in 2024, they have about a year of service as a full-time employee. In 2025, their total compensation was $58,929. Their bargaining unit is Clerical.

Leigh Maesaka

Customer Services Specialist Principal/Public Safety Department

2024 total comp

$57,767

Sub-department: DVS Customer Support/PIC 3
Base pay: $55,576
Overtime: $2,192
Other pay: $0
Benefits: $0
Total compensation: $57,767
Hire date: 2017-04-05
Employment type: Full-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2024: Yes
Agency Number: P07
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Public Safety Department, Leigh Maesaka serves as a Customer Services Specialist Principal within Dvs Customer Support/Pic 3. They have served since 2017 (about 7 years), working full-time. Their 2024 pay totaled $57,767. Their bargaining unit is Clerical.

Pamela Crea

Customer Services Specialist Principal/Public Safety Department

2025 total comp

$56,983

Sub-department: DVS Customer Support/PIC 1
Base pay: $56,983
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,983
Hire date: 2018-12-12
Employment type: Full-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: P07
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Pamela Crea works as a Customer Services Specialist Principal for Public Safety Department within Dvs Customer Support/Pic 1. Hired in 2018, they have about 7 years of service as a full-time employee. Pamela earned $56,983 in 2025. They are represented by Clerical.

Byron Bynum Sr

Customer Services Specialist Principal/Public Safety Department

2025 total comp

$56,767

Sub-department: DVS Customer Support/PIC 1
Base pay: $56,767
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,767
Hire date: 2018-06-27
Employment type: Full-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: P07
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Byron Bynum Sr works as a Customer Services Specialist Principal for Public Safety Department within Dvs Customer Support/Pic 1. Their tenure dates to 2018, about 7 years as a full-time employee. Byron earned $56,767 in 2025. They are represented by Clerical.

Allen Reyes

Customer Services Specialist Principal/Public Safety Department

2025 total comp

$55,157

Sub-department: DVS Customer Support/PIC 3
Base pay: $55,157
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $55,157
Hire date: 2018-03-19
Employment type: Full-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: P07
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Allen Reyes holds the role of Customer Services Specialist Principal at Public Safety Department within Dvs Customer Support/Pic 3. Hired in 2018, they have about 7 years of service as a full-time employee. In 2025, their total compensation was $55,157. Union affiliation: Clerical.

Christine Johnson

Customer Services Specialist Principal/Public Safety Department

2025 total comp

$41,210

Sub-department: Human Resources Services
Base pay: $35,306
Overtime: $0
Other pay: $5,905
Benefits: $0
Total compensation: $41,210
Hire date: 2004-02-18
Employment type: Full-Time
Pay grade: 67
Union / bargaining unit: Confidential
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: No
Agency Number: P07
Bargaining Unit Number: 217
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Christine Johnson works as a Customer Services Specialist Principal for Public Safety Department within Human Resources Services. They have served since 2004 (about 21 years) as a full-time employee. Christine earned $41,210 in 2025. Union affiliation: Confidential.

Karen Bruhn

Customer Services Specialist Principal/Public Safety Department

2024 total comp

$33,130

Sub-department: DVS Customer Support/PIC 2
Base pay: $30,323
Overtime: $2,304
Other pay: $503
Benefits: $0
Total compensation: $33,130
Hire date: 1976-07-26
Employment type: Full-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2024: No
Agency Number: P07
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Karen Bruhn is a Customer Services Specialist Principal at Public Safety Department within Dvs Customer Support/Pic 2. They have served since 1976 (about 48 years), working full-time. 2024 total compensation came to $33,130. They are represented by Clerical.

Kyle Downey

Customer Services Specialist Principal/Public Safety Department

2025 total comp

$2,170

Sub-department: DVS Customer Support/PIC 3
Base pay: $2,170
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $2,170
Hire date: 2025-06-04
Employment type: Full-Time
Pay grade: 67
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: P07
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Public Safety Department, Kyle Downey serves as a Customer Services Specialist Principal within Dvs Customer Support/Pic 3. Their tenure dates to 2025, under a year, working full-time. Their 2025 pay totaled $2,170. Union affiliation: Clerical.