Minnesota / Secretary of State / Customer Services Specialist Senior

Job-title file

Customer Services Specialist Senior

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

9 employees hold this title in Secretary of State. Median total compensation for the role is $51,267, below the department median of $67,657.

Employees: 9
Role median: $51,267
Agency median: $67,657
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$38,863$60,786+

How total compensation varies among the 9 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Laurie Schlegel

Customer Services Specialist Senior/Secretary of State

2025 total comp

$61,590

Sub-department: Business Unit Two-Senior
Base pay: $61,590
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $61,590
Hire date: 1988-07-20
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: G53
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Laurie Schlegel works as a Customer Services Specialist Senior for Secretary of State within Business Unit Two-Senior. Hired in 1988, they have about 37 years of service as a full-time employee. Laurie earned $61,590 in 2025. Union affiliation: Clerical.

Carmen Jackson

Customer Services Specialist Senior/Secretary of State

2025 total comp

$56,566

Sub-department: Business Unit Two-Senior
Base pay: $56,566
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $56,566
Hire date: 2015-11-18
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: G53
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Carmen Jackson works as a Customer Services Specialist Senior for Secretary of State within Business Unit Two-Senior. They have served since 2015 (about 10 years) as a full-time employee. Carmen earned $56,566 in 2025. Their bargaining unit is Clerical.

Tedeisha Powers

Customer Services Specialist Senior/Secretary of State

2025 total comp

$54,857

Sub-department: Business Unit Two-Senior
Base pay: $54,791
Overtime: $66
Other pay: $0
Benefits: $0
Total compensation: $54,857
Hire date: 2019-09-04
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: G53
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Tedeisha Powers holds the role of Customer Services Specialist Senior at Secretary of State within Business Unit Two-Senior. Their tenure dates to 2019, about 6 years as a full-time employee. In 2025, their total compensation was $54,857. They are represented by Clerical.

Claire Ayling

Customer Services Specialist Senior/Secretary of State

2025 total comp

$52,889

Sub-department: Business Unit Two-Senior
Base pay: $52,889
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,889
Hire date: 2020-06-03
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: G53
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Claire Ayling holds the role of Customer Services Specialist Senior at Secretary of State within Business Unit Two-Senior. Their tenure dates to 2020, about 5 years as a full-time employee. In 2025, their total compensation was $52,889. They are represented by Clerical.

Carol Hagerty

Customer Services Specialist Senior/Secretary of State

2025 total comp

$51,267

Sub-department: Business Unit Two-Senior
Base pay: $51,267
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $51,267
Hire date: 2022-02-16
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: G53
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Carol Hagerty holds the role of Customer Services Specialist Senior at Secretary of State within Business Unit Two-Senior. They have served since 2022 (about 3 years) as a full-time employee. In 2025, their total compensation was $51,267. Their bargaining unit is Clerical.

Joanne Solis

Customer Services Specialist Senior/Secretary of State

2025 total comp

$50,100

Sub-department: Business Unit Two-Senior
Base pay: $50,100
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $50,100
Hire date: 2023-05-24
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: G53
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Secretary of State, Joanne Solis serves as a Customer Services Specialist Senior within Business Unit Two-Senior. Their tenure dates to 2023, about 2 years, working full-time. Their 2025 pay totaled $50,100. Union affiliation: Clerical.

Diana Fuentes

Customer Services Specialist Senior/Secretary of State

2025 total comp

$49,504

Sub-department: Business Unit Two-Senior
Base pay: $49,504
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $49,504
Hire date: 2023-03-22
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: G53
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Secretary of State, Diana Fuentes serves as a Customer Services Specialist Senior within Business Unit Two-Senior. Hired in 2023, they have about 2 years of service, working full-time. Their 2025 pay totaled $49,504. They are represented by Clerical.

Louis Pingol

Customer Services Specialist Senior/Secretary of State

2025 total comp

$46,108

Sub-department: Business Unit Two-Senior
Base pay: $46,108
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $46,108
Hire date: 2023-06-05
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: G53
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

At Secretary of State, Louis Pingol serves as a Customer Services Specialist Senior within Business Unit Two-Senior. Hired in 2023, they have about 2 years of service, working full-time. Their 2025 pay totaled $46,108. Union affiliation: Clerical.

Netreece Bellfield

Customer Services Specialist Senior/Secretary of State

2025 total comp

$38,863

Sub-department: Business Unit Two-Senior
Base pay: $38,863
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,863
Hire date: 2023-07-26
Employment type: Full-Time
Pay grade: 64
Union / bargaining unit: Clerical
Pay basis: Hourly
Full-time equivalent (FTE): 1
Work county: Ramsey

Source-specific fields

Active on June 30, 2025: Yes
Agency Number: G53
Bargaining Unit Number: 206
Branch: Executive
Branch Code: Executive
Classified Code: Classified
Classified Status: Classified
Compensation Frequency Code: Hourly

Netreece Bellfield works as a Customer Services Specialist Senior for Secretary of State within Business Unit Two-Senior. Hired in 2023, they have about 2 years of service as a full-time employee. Netreece earned $38,863 in 2025. They are represented by Clerical.