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Texas / Parks and Wildlife Department / Customer Service Representative I

Job-title file

Customer Service Representative I

Carry out the duties of this position in support of the agency's public mission.

208 employees hold this title in Parks and Wildlife Department. Median total compensation for the role is $40,033, below the department median of $64,469.

Employees
208
Total payroll
$7.8M
Role median
$40,033
Agency median
$64,469
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$9,132$44,396+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 208 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Customer Service Representative I pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Parks and Wildlife Department pays a median base salary of $40,038 for this role, in line with that figureabout the 48th percentile of local pay for the occupation.

Where Parks and Wildlife Department sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Parks and Wildlife Department median · $40,038

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Parks and Wildlife Department’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Parks and Wildlife Department’s median base salary is 11% below that national figure, about the 35th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Parks and Wildlife Department median · $40,038

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Computed over the 244 of 257 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Parks and Wildlife Department is $40,038, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative I is held in 14 Texas departments. In Parks and Wildlife Department, the median of $40,033 ranks #8 of 14.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative I role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Virginia Taylor

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$30,033
Base pay
$30,033
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,033
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
L

Source-specific fields

Class Code
132
Hire Date
Nov 15, 2018
Monthly Pay
$2,503
Pay Rate
$19
State Employee Number
1151457

At Parks and Wildlife Department, Virginia Taylor serves as a Customer Service Representative I. They work crp - classified regular part-time, 0.75 FTE. Their 2026 pay totaled $30,033.

Amanda Montgomery

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$30,028
Base pay
$30,028
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,028
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
N

Source-specific fields

Class Code
132
Hire Date
Feb 2, 2023
Monthly Pay
$2,502
Pay Rate
$19
State Employee Number
1580951

Amanda Montgomery holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crp - classified regular part-time, 0.75 FTE. In 2026, their total compensation was $30,028.

Kathy Brady

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$30,027
Base pay
$30,027
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,027
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
L

Source-specific fields

Class Code
132
Hire Date
Sep 22, 2021
Monthly Pay
$2,502
Pay Rate
$19
State Employee Number
93750

Kathy Brady is a Customer Service Representative I at Parks and Wildlife Department. They work crp - classified regular part-time, 0.75 FTE. 2026 total compensation came to $30,027.

Jessica Allen

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$30,025
Base pay
$30,025
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$30,025
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
V

Source-specific fields

Class Code
132
Hire Date
Mar 30, 2025
Monthly Pay
$2,502
Pay Rate
$19
State Employee Number
1777216

Jessica Allen holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crp - classified regular part-time, 0.75 FTE. In 2026, their total compensation was $30,025.

Heather Gully

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$29,208
Base pay
$29,208
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,208
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
K

Source-specific fields

Class Code
132
Hire Date
Sep 15, 2025
Monthly Pay
$2,434
Pay Rate
$19
State Employee Number
1804261

Heather Gully works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crp - classified regular part-time, 0.75 FTE. Heather earned $29,208 in 2026.

Tori Roberts

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$29,208
Base pay
$29,208
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,208
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
N

Source-specific fields

Class Code
132
Hire Date
Feb 16, 2025
Monthly Pay
$2,434
Pay Rate
$19
State Employee Number
1648402

Tori Roberts is a Customer Service Representative I at Parks and Wildlife Department. They work crp - classified regular part-time, 0.75 FTE. 2026 total compensation came to $29,208.

Kimberly Dwyer

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$29,195
Base pay
$29,195
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,195
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
A

Source-specific fields

Class Code
132
Hire Date
Jun 22, 2024
Monthly Pay
$2,433
Pay Rate
$19
State Employee Number
1715129

At Parks and Wildlife Department, Kimberly Dwyer serves as a Customer Service Representative I. They work crp - classified regular part-time, 0.75 FTE. Their 2026 pay totaled $29,195.

John Clark

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$29,195
Base pay
$29,195
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,195
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
W

Source-specific fields

Class Code
132
Hire Date
Apr 4, 2024
Monthly Pay
$2,433
Pay Rate
$19
State Employee Number
1705796

At Parks and Wildlife Department, John Clark serves as a Customer Service Representative I. They work crp - classified regular part-time, 0.75 FTE. Their 2026 pay totaled $29,195.

Jeremiah Gallegos

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$29,193
Base pay
$29,193
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,193
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
E

Source-specific fields

Class Code
132
Hire Date
May 1, 2024
Monthly Pay
$2,433
Pay Rate
$19
State Employee Number
482988

Jeremiah Gallegos works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crp - classified regular part-time, 0.75 FTE. Jeremiah earned $29,193 in 2026.

Corah Cox

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$29,193
Base pay
$29,193
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,193
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
K

Source-specific fields

Class Code
132
Hire Date
Oct 1, 2025
Monthly Pay
$2,433
Pay Rate
$19
State Employee Number
1807564

Corah Cox holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crp - classified regular part-time, 0.75 FTE. In 2026, their total compensation was $29,193.

Kyle Page

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$29,193
Base pay
$29,193
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,193
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
T

Source-specific fields

Class Code
132
Hire Date
Apr 4, 2025
Monthly Pay
$2,433
Pay Rate
$19
State Employee Number
1642929

Kyle Page holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crp - classified regular part-time, 0.75 FTE. In 2026, their total compensation was $29,193.

Alan Rawls

Customer Service Representative I/Parks and Wildlife Department

2026 total comp
$29,188
Base pay
$29,188
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$29,188
Employment type
Crp - Classified Regular Part-Time
Full-time equivalent (FTE)
0.75
Middle name
C

Source-specific fields

Class Code
132
Hire Date
Feb 4, 2026
Monthly Pay
$2,432
Pay Rate
$19
State Employee Number
1830571

Alan Rawls works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crp - classified regular part-time, 0.75 FTE. Alan earned $29,188 in 2026.