Texas / Parks and Wildlife Department / Customer Service Representative I

Job-title file

Customer Service Representative I

Carry out the duties of this position in support of the agency's public mission.

208 employees hold this title in Parks and Wildlife Department. Median total compensation for the role is $40,033, below the department median of $64,469.

Employees: 208
Total payroll: $7.8M
Role median: $40,033
Agency median: $64,469
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$9,132$44,396+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 208 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Customer Service Representative I pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Parks and Wildlife Department pays a median base salary of $40,038 for this role, in line with that figure — about the 48th percentile of local pay for the occupation.

Where Parks and Wildlife Department sits in the local pay range

10th

25th

Median

75th

90th

$29,320

$35,420

$40,420

$48,300

$59,590

Parks and Wildlife Department median · $40,038

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Parks and Wildlife Department’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Parks and Wildlife Department’s median base salary is 11% below that national figure, about the 35th percentile of pay for the occupation nationally.

10th

25th

Median

75th

90th

$31,750

$36,870

$44,770

$51,780

$63,590

Parks and Wildlife Department median · $40,038

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Computed over the 244 of 257 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Parks and Wildlife Department is $40,038, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative I is held in 14 Texas departments. In Parks and Wildlife Department, the median of $40,033 ranks #8 of 14.

Highest-paying departments for this role

Health and Human Services Commission

$45,558 · 3

Texas Workforce Commission

$45,120 · 1

Comptroller of Public Accounts

$45,095 · 9

Railroad Commission of Texas

$42,033 · 5

Office of Consumer Credit Commissioner

$42,000 · 1

Texas Behavioral Health Executive Council

$42,000 · 3

Office of the Attorney General

$41,340 · 4

Department of State Health Services

$38,807 · 9

Texas Funeral Service Commission

$36,000 · 1

Texas Military Department

$36,000 · 1

Texas State Board of Plumbing Examiners

$34,400 · 1

Texas Historical Commission

$30,150 · 8

Median total compensation for the Customer Service Representative I role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas →

Highest-paying jurisdictions for this role

City and County of San Francisco

$140,711 · 11

District of Columbia

$52,909 · 65

City of Boston

$48,966 · 19

New York Public Authorities

$48,061 · 60

Georgia

$39,449 · 10

City of Milwaukee

$29,848 · 103

Missouri

$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Elizabeth Buck

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$46,359

Base pay: $46,359
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $46,359
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: F

Source-specific fields

Class Code: 132
Hire Date: Apr 27, 2020
Monthly Pay: $3,863
State Employee Number: 1262243

Elizabeth Buck works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crf - classified regular full-time. Elizabeth earned $46,359 in 2026.

Meagan Acosta

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,815

Base pay: $44,815
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,815
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Class Code: 132
Hire Date: Mar 4, 2020
Monthly Pay: $3,735
State Employee Number: 1253453

Meagan Acosta is a Customer Service Representative I at Parks and Wildlife Department. They work crf - classified regular full-time. 2026 total compensation came to $44,815.

Laurie Connally

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Class Code: 132
Hire Date: Feb 15, 2023
Monthly Pay: $3,700
State Employee Number: 6669

At Parks and Wildlife Department, Laurie Connally serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2026 pay totaled $44,396.

Patricia Leal

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 132
Hire Date: Oct 27, 2011
Monthly Pay: $3,700
State Employee Number: 21182

Patricia Leal works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crf - classified regular full-time. Patricia earned $44,396 in 2026.

Amanda Hubbard

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Class Code: 132
Hire Date: Aug 9, 2012
Monthly Pay: $3,700
State Employee Number: 340054

Amanda Hubbard is a Customer Service Representative I at Parks and Wildlife Department. They work crf - classified regular full-time. 2026 total compensation came to $44,396.

Angelia Lonergan

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: W

Source-specific fields

Class Code: 132
Hire Date: Jan 10, 2013
Monthly Pay: $3,700
State Employee Number: 341009

Angelia Lonergan holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crf - classified regular full-time. In 2026, their total compensation was $44,396.

Lakendrial Paige

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 132
Hire Date: Aug 15, 2014
Monthly Pay: $3,700
State Employee Number: 779332

At Parks and Wildlife Department, Lakendrial Paige serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2026 pay totaled $44,396.

Kathleen Hink

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 132
Hire Date: Jun 20, 2016
Monthly Pay: $3,700
State Employee Number: 980298

At Parks and Wildlife Department, Kathleen Hink serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2026 pay totaled $44,396.

Nola Sweatman

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Class Code: 132
Hire Date: Mar 26, 2018
Monthly Pay: $3,700
State Employee Number: 1112521

Nola Sweatman is a Customer Service Representative I at Parks and Wildlife Department. They work crf - classified regular full-time. 2026 total compensation came to $44,396.

Kristopher Diamond

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Class Code: 132
Hire Date: Jul 15, 2021
Monthly Pay: $3,700
State Employee Number: 1127508

Kristopher Diamond works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crf - classified regular full-time. Kristopher earned $44,396 in 2026.

Rodolfo Barrera

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: F

Source-specific fields

Class Code: 132
Hire Date: Nov 15, 2018
Monthly Pay: $3,700
State Employee Number: 1151568

Rodolfo Barrera holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crf - classified regular full-time. In 2026, their total compensation was $44,396.

Sally Brackett

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Class Code: 132
Hire Date: Jun 1, 2019
Monthly Pay: $3,700
State Employee Number: 1183300

Sally Brackett holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crf - classified regular full-time. In 2026, their total compensation was $44,396.

Lloyd Carroll

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Class Code: 132
Hire Date: Mar 16, 2020
Monthly Pay: $3,700
State Employee Number: 1252472

At Parks and Wildlife Department, Lloyd Carroll serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2026 pay totaled $44,396.

Cassandra Fletcher

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: J

Source-specific fields

Class Code: 132
Hire Date: Feb 19, 2020
Monthly Pay: $3,700
State Employee Number: 1253838

Cassandra Fletcher is a Customer Service Representative I at Parks and Wildlife Department. They work crf - classified regular full-time. 2026 total compensation came to $44,396.

Kaylie Peterman

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: C

Source-specific fields

Class Code: 132
Hire Date: Mar 1, 2020
Monthly Pay: $3,700
State Employee Number: 1253880

Kaylie Peterman holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crf - classified regular full-time. In 2026, their total compensation was $44,396.

Matthew Razzo

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Class Code: 132
Hire Date: Feb 14, 2022
Monthly Pay: $3,700
State Employee Number: 1453689

Matthew Razzo works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crf - classified regular full-time. Matthew earned $44,396 in 2026.

Rigina Montes

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 132
Hire Date: Feb 14, 2022
Monthly Pay: $3,700
State Employee Number: 1453701

Rigina Montes is a Customer Service Representative I at Parks and Wildlife Department. They work crf - classified regular full-time. 2026 total compensation came to $44,396.

Evelyn Pabon

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 132
Hire Date: May 16, 2022
Monthly Pay: $3,700
State Employee Number: 1460642

Evelyn Pabon is a Customer Service Representative I at Parks and Wildlife Department. They work crf - classified regular full-time. 2026 total compensation came to $44,396.

Diego Lopez

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Class Code: 132
Hire Date: Sep 1, 2024
Monthly Pay: $3,700
State Employee Number: 1734544

At Parks and Wildlife Department, Diego Lopez serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2026 pay totaled $44,396.

Cecily Mcdonald

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$44,396

Base pay: $44,396
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $44,396
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Class Code: 132
Hire Date: Sep 15, 2025
Monthly Pay: $3,700
State Employee Number: 998750

At Parks and Wildlife Department, Cecily Mcdonald serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2026 pay totaled $44,396.