Texas / Parks and Wildlife Department / Customer Service Representative I

Job-title file

Customer Service Representative I

Carry out the duties of this position in support of the agency's public mission.

208 employees hold this title in Parks and Wildlife Department. Median total compensation for the role is $40,033, below the department median of $64,469.

Employees: 208
Total payroll: $7.8M
Role median: $40,033
Agency median: $64,469
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$9,132$44,396+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 208 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Customer Service Representative I pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Parks and Wildlife Department pays a median base salary of $40,038 for this role, in line with that figure — about the 48th percentile of local pay for the occupation.

Where Parks and Wildlife Department sits in the local pay range

10th

25th

Median

75th

90th

$29,320

$35,420

$40,420

$48,300

$59,590

Parks and Wildlife Department median · $40,038

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Parks and Wildlife Department’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Parks and Wildlife Department’s median base salary is 11% below that national figure, about the 35th percentile of pay for the occupation nationally.

10th

25th

Median

75th

90th

$31,750

$36,870

$44,770

$51,780

$63,590

Parks and Wildlife Department median · $40,038

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Computed over the 244 of 257 people in this role paid at least $25,000in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Parks and Wildlife Department is $40,038, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative I is held in 14 Texas departments. In Parks and Wildlife Department, the median of $40,033 ranks #8 of 14.

Highest-paying departments for this role

Health and Human Services Commission

$45,558 · 3

Texas Workforce Commission

$45,120 · 1

Comptroller of Public Accounts

$45,095 · 9

Railroad Commission of Texas

$42,033 · 5

Office of Consumer Credit Commissioner

$42,000 · 1

Texas Behavioral Health Executive Council

$42,000 · 3

Office of the Attorney General

$41,340 · 4

Department of State Health Services

$38,807 · 9

Texas Funeral Service Commission

$36,000 · 1

Texas Military Department

$36,000 · 1

Texas State Board of Plumbing Examiners

$34,400 · 1

Texas Historical Commission

$30,150 · 8

Median total compensation for the Customer Service Representative I role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas →

Highest-paying jurisdictions for this role

City and County of San Francisco

$140,711 · 11

District of Columbia

$52,909 · 65

City of Boston

$48,966 · 19

New York Public Authorities

$48,061 · 60

Georgia

$39,449 · 10

City of Milwaukee

$29,848 · 103

Missouri

$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 2

Donna Arnold

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$38,907

Base pay: $38,907
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,907
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 132
Hire Date: Jan 5, 2023
Monthly Pay: $3,242
Pay Rate: $19
State Employee Number: 1576427

Donna Arnold is a Customer Service Representative I at Parks and Wildlife Department. They work crf - classified regular full-time. 2026 total compensation came to $38,907.

Melissia Minick

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$38,907

Base pay: $38,907
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,907
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: C

Source-specific fields

Class Code: 132
Hire Date: Jan 30, 2023
Monthly Pay: $3,242
Pay Rate: $19
State Employee Number: 1579291

Melissia Minick holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crf - classified regular full-time. In 2026, their total compensation was $38,907.

Linda Brinlee

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$38,907

Base pay: $38,907
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,907
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 132
Hire Date: Feb 10, 2023
Monthly Pay: $3,242
Pay Rate: $19
State Employee Number: 158673

Linda Brinlee works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crf - classified regular full-time. Linda earned $38,907 in 2026.

Alexandra Poole

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$38,733

Base pay: $38,733
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,733
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 0132
Hire Date: Jul 12, 2023
Monthly Pay: $3,228
State Employee Number: 1648395

At Parks and Wildlife Department, Alexandra Poole serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2025 pay totaled $38,733.

Sharon Southern

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$38,448

Base pay: $38,448
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $38,448
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 132
Hire Date: Oct 12, 2023
Monthly Pay: $3,204
Pay Rate: $18
State Employee Number: 336957

At Parks and Wildlife Department, Sharon Southern serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2026 pay totaled $38,448.

Karen Stowell

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,653

Base pay: $37,653
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,653
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Class Code: 0132
Hire Date: Mar 21, 2019
Monthly Pay: $3,138
Pay Rate: $18
State Employee Number: 1183324

Karen Stowell holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crf - classified regular full-time. In 2025, their total compensation was $37,653.

Tucker Reece

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 0132
Hire Date: Jan 1, 2023
Monthly Pay: $3,137
State Employee Number: 1576942

Tucker Reece works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crf - classified regular full-time. Tucker earned $37,638 in 2025.

William Neiman

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: J

Source-specific fields

Class Code: 0132
Hire Date: Sep 16, 2022
Monthly Pay: $3,137
State Employee Number: 1554389

At Parks and Wildlife Department, William Neiman serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2025 pay totaled $37,638.

Jordan Foster

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: E

Source-specific fields

Class Code: 0132
Hire Date: Jan 10, 2024
Monthly Pay: $3,137
State Employee Number: 1688623

At Parks and Wildlife Department, Jordan Foster serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2025 pay totaled $37,638.

Maria Molinar

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Class Code: 0132
Hire Date: Jul 16, 2018
Monthly Pay: $3,137
State Employee Number: 121398

At Parks and Wildlife Department, Maria Molinar serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2025 pay totaled $37,638.

Teri Folkner

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 0132
Hire Date: Sep 21, 2023
Monthly Pay: $3,137
State Employee Number: 589815

Teri Folkner is a Customer Service Representative I at Parks and Wildlife Department. They work crf - classified regular full-time. 2025 total compensation came to $37,638.

Kayla Reaves

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Class Code: 0132
Hire Date: Mar 25, 2022
Monthly Pay: $3,137
State Employee Number: 1409408

Kayla Reaves holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crf - classified regular full-time. In 2025, their total compensation was $37,638.

Monica Vannella

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: B

Source-specific fields

Class Code: 0132
Hire Date: Apr 21, 2023
Monthly Pay: $3,137
State Employee Number: 1634496

Monica Vannella holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crf - classified regular full-time. In 2025, their total compensation was $37,638.

Colleen Nicholas

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: B

Source-specific fields

Class Code: 0132
Hire Date: Feb 7, 2024
Monthly Pay: $3,137
State Employee Number: 1692172

Colleen Nicholas works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crf - classified regular full-time. Colleen earned $37,638 in 2025.

Annie Roan

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: C

Source-specific fields

Class Code: 0132
Hire Date: May 22, 2024
Monthly Pay: $3,137
State Employee Number: 1711672

Annie Roan is a Customer Service Representative I at Parks and Wildlife Department. They work crf - classified regular full-time. 2025 total compensation came to $37,638.

Kristopher Drevlow

Customer Service Representative I/Parks and Wildlife Department

2026 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 132
Hire Date: Aug 19, 2024
Monthly Pay: $3,137
State Employee Number: 1730146

At Parks and Wildlife Department, Kristopher Drevlow serves as a Customer Service Representative I. They work crf - classified regular full-time. Their 2026 pay totaled $37,638.

Edward Lacey-Lozano

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: P

Source-specific fields

Class Code: 0132
Hire Date: Nov 15, 2024
Monthly Pay: $3,137
State Employee Number: 1759515

Edward Lacey-Lozano is a Customer Service Representative I at Parks and Wildlife Department. They work crf - classified regular full-time. 2025 total compensation came to $37,638.

Michelle Knapton

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,638

Base pay: $37,638
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,638
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: R

Source-specific fields

Class Code: 0132
Hire Date: Dec 10, 2022
Monthly Pay: $3,136
Pay Rate: $18
State Employee Number: 1575213

Michelle Knapton works as a Customer Service Representative I for Parks and Wildlife Department. Their status is crf - classified regular full-time. Michelle earned $37,638 in 2025.

Willow Youngberg

Customer Service Representative I/Parks and Wildlife Department

2025 total comp

$37,632

Base pay: $37,632
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $37,632
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: R

Source-specific fields

Class Code: 0132
Hire Date: Apr 4, 2024
Monthly Pay: $3,136
Pay Rate: $18
State Employee Number: 1705618

Willow Youngberg holds the role of Customer Service Representative I at Parks and Wildlife Department. Their status is crf - classified regular full-time. In 2025, their total compensation was $37,632.