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Texas / Railroad Commission of Texas / Customer Service Representative IV

Job-title file

Customer Service Representative IV

Carry out the duties of this position in support of the agency's public mission.

6 employees hold this title in Railroad Commission of Texas. Median total compensation for the role is $60,631, below the department median of $76,391.

Employees
6
Total payroll
$357.5K
Role median
$60,631
Agency median
$76,391
Comparison
Below

Compared with the local labor market

Customer Service Representative IV pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Railroad Commission of Texas pays a median base salary of $50,394 for this role, 25% above that figureabout the 78th percentile of local pay for the occupation.

Where Railroad Commission of Texas sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Railroad Commission of Texas median · $50,394

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Railroad Commission of Texas’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Railroad Commission of Texas’s median base salary is 13% above that national figure, about the 70th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Railroad Commission of Texas median · $50,394

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Railroad Commission of Texas is $50,394, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative IV is held in 25 Texas departments. In Railroad Commission of Texas, the median of $60,631 ranks #2 of 25.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative IV role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Alycia Matos

Customer Service Representative IV/Railroad Commission of Texas

2026 total comp
$62,307
Base pay
$62,307
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$62,307
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
A

Source-specific fields

Class Code
138
Hire Date
Jan 1, 2008
Monthly Pay
$5,192
State Employee Number
73716

At Railroad Commission of Texas, Alycia Matos serves as a Customer Service Representative IV. They work crf - classified regular full-time. Their 2026 pay totaled $62,307.

John Gonzales

Customer Service Representative IV/Railroad Commission of Texas

2026 total comp
$61,722
Base pay
$61,722
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$61,722
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
C

Source-specific fields

Class Code
138
Hire Date
Jan 14, 2008
Monthly Pay
$5,143
State Employee Number
36011

John Gonzales holds the role of Customer Service Representative IV at Railroad Commission of Texas. Their status is crf - classified regular full-time. In 2026, their total compensation was $61,722.

Lakeisha Williams

Customer Service Representative IV/Railroad Commission of Texas

2026 total comp
$61,035
Base pay
$61,035
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$61,035
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
R

Source-specific fields

Class Code
138
Hire Date
Jun 18, 2007
Monthly Pay
$5,086
State Employee Number
12107

Lakeisha Williams holds the role of Customer Service Representative IV at Railroad Commission of Texas. Their status is crf - classified regular full-time. In 2026, their total compensation was $61,035.

Ashley Hamilton

Customer Service Representative IV/Railroad Commission of Texas

2026 total comp
$60,227
Base pay
$60,227
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$60,227
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
E

Source-specific fields

Class Code
138
Hire Date
Aug 14, 2017
Monthly Pay
$5,019
State Employee Number
1074821

Ashley Hamilton is a Customer Service Representative IV at Railroad Commission of Texas. They work crf - classified regular full-time. 2026 total compensation came to $60,227.

Rowena Harrell

Customer Service Representative IV/Railroad Commission of Texas

2026 total comp
$58,314
Base pay
$58,314
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$58,314
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
S

Source-specific fields

Class Code
138
Hire Date
Jan 20, 2016
Monthly Pay
$4,860
State Employee Number
949838

Rowena Harrell works as a Customer Service Representative IV for Railroad Commission of Texas. Their status is crf - classified regular full-time. Rowena earned $58,314 in 2026.

Marisol Gomez

Customer Service Representative IV/Railroad Commission of Texas

2026 total comp
$53,876
Base pay
$53,876
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$53,876
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
C

Source-specific fields

Class Code
138
Hire Date
Apr 11, 2022
Monthly Pay
$4,490
State Employee Number
1462206

Marisol Gomez holds the role of Customer Service Representative IV at Railroad Commission of Texas. Their status is crf - classified regular full-time. In 2026, their total compensation was $53,876.