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Texas / Texas Military Department / Customer Service Representative IV

Job-title file

Customer Service Representative IV

Carry out the duties of this position in support of the agency's public mission.

2 employees hold this title in Texas Military Department. Median total compensation for the role is $55,242, below the department median of $62,683.

Employees
2
Total payroll
$110.5K
Role median
$55,242
Agency median
$62,683
Comparison
Below

Compared with the local labor market

Customer Service Representative IV pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Texas Military Department pays a median base salary of $55,242 for this role, 37% above that figureabout the 84th percentile of local pay for the occupation.

Where Texas Military Department sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Texas Military Department median · $55,242

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Texas Military Department’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Texas Military Department’s median base salary is 23% above that national figure, about the 79th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Texas Military Department median · $55,242

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Texas Military Department is $55,242, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative IV is held in 25 Texas departments. In Texas Military Department, the median of $55,242 ranks #8 of 25.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative IV role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Martina Dunman

Customer Service Representative IV/Texas Military Department

2026 total comp
$56,484
Base pay
$56,484
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,484
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
138
Hire Date
Apr 1, 2025
Monthly Pay
$4,707
State Employee Number
1775982

Martina Dunman is a Customer Service Representative IV at Texas Military Department. They work crf - classified regular full-time. 2026 total compensation came to $56,484.

Christina Dillinger

Customer Service Representative IV/Texas Military Department

2026 total comp
$54,000
Base pay
$54,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$54,000
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
D

Source-specific fields

Class Code
138
Hire Date
Jan 12, 2026
Monthly Pay
$4,500
State Employee Number
1827439

Christina Dillinger works as a Customer Service Representative IV for Texas Military Department. Their status is crf - classified regular full-time. Christina earned $54,000 in 2026.