Texas / State Preservation Board / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

21 employees hold this title in State Preservation Board. Median total compensation for the role is $49,140, below the department median of $52,030.

Employees: 21
Total payroll: $934.5K
Role median: $49,140
Agency median: $52,030
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$22,495$55,135+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 21 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across Texas

Customer Service Representative III is held in 23 Texas departments. In State Preservation Board, the median of $49,140 ranks #12 of 23.

Highest-paying departments for this role

Department of Housing and Community Affairs

$52,800 · 2

Texas Board of Nursing

$52,244 · 2

Office of the Governor

$52,000 · 4

Texas Commission on Fire Protection

$52,000 · 1

Texas State Board of Plumbing Examiners

$51,996 · 3

Comptroller of Public Accounts

$51,557 · 2

Railroad Commission of Texas

$50,491 · 9

Office of Consumer Credit Commissioner

$49,992 · 3

Texas Veterans Commission

$49,680 · 8

Parks and Wildlife Department

$49,533 · 28

Texas Department of Insurance

$49,257 · 30

Texas Department of Licensing and Regulation

$48,000 · 11

Median total compensation for the Customer Service Representative III role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas →

Highest-paying jurisdictions for this role

City and County of San Francisco

$140,711 · 11

District of Columbia

$52,909 · 65

City of Boston

$48,966 · 19

New York Public Authorities

$48,061 · 60

Georgia

$39,449 · 10

City of Milwaukee

$29,848 · 103

Missouri

$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Colleen Cawthon

Customer Service Representative III/State Preservation Board

2025 total comp

$53,471

Base pay: $53,471
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,471
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: H

Source-specific fields

Class Code: 0136
Hire Date: Oct 14, 2019
Monthly Pay: $4,456
State Employee Number: 1229075

Colleen Cawthon is a Customer Service Representative III at State Preservation Board. They work crf - classified regular full-time. 2025 total compensation came to $53,471.

Abigail Delagerheim

Customer Service Representative III/State Preservation Board

2025 total comp

$53,471

Base pay: $53,471
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $53,471
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: R

Source-specific fields

Class Code: 0136
Hire Date: Feb 22, 2022
Monthly Pay: $4,456
State Employee Number: 1449532

Abigail Delagerheim is a Customer Service Representative III at State Preservation Board. They work crf - classified regular full-time. 2025 total compensation came to $53,471.

Shelby Barrera

Customer Service Representative III/State Preservation Board

2026 total comp

$52,836

Base pay: $52,836
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $52,836
Employment type: Crf - Classified Regular Full-Time
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Class Code: 136
Hire Date: Sep 4, 2001
Monthly Pay: $4,403
State Employee Number: 171539

Shelby Barrera is a Customer Service Representative III at State Preservation Board. They work crf - classified regular full-time. 2026 total compensation came to $52,836.