City of Baltimore / Public Works - Water & Waste Water / Customer Care Analyst II
Job-title file
Collect and analyze data to inform decisions, produce reports, and identify trends.
52 employees hold this title in Public Works - Water & Waste Water. Median total compensation for the role is $45,484, below the department median of $76,741.
What the records show
How total compensation varies among the 52 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.
Compare departments
Customer Care Analyst II is held in 2 City of Baltimore departments. In Public Works - Water & Waste Water, the median of $45,484 ranks #1 of 2.
Median total compensation for the Customer Care Analyst II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.
Record list
Page 1
Customer Care Analyst II/Public Works - Water & Waste Water
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Karen Wilson is a Customer Care Analyst II at Public Works - Water & Waste Water. They have served since 1981 (about 40 years). 2021 total compensation came to $52,852.
Customer Care Analyst II/Public Works - Water & Waste Water
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At Public Works - Water & Waste Water, Keambre Sampson serves as a Customer Care Analyst II. Hired in 2008, they have about 13 years of service. Their 2021 pay totaled $52,294.
Customer Care Analyst II/Public Works - Water & Waste Water
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Satish Bhatia is a Customer Care Analyst II at Public Works - Water & Waste Water. Hired in 1998, they have about 23 years of service. 2021 total compensation came to $49,814.
Customer Care Analyst II/Public Works - Water & Waste Water
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Cheryl Avery holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. Their tenure dates to 1998, about 23 years. In 2021, their total compensation was $49,621.
Customer Care Analyst II/Public Works - Water & Waste Water
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Genevieve Harrell is a Customer Care Analyst II at Public Works - Water & Waste Water. Their tenure dates to 1998, about 23 years. 2021 total compensation came to $49,447.
Customer Care Analyst II/Public Works - Water & Waste Water
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Marion Robinson is a Customer Care Analyst II at Public Works - Water & Waste Water. Hired in 1997, they have about 24 years of service. 2021 total compensation came to $48,671.
Customer Care Analyst II/Public Works - Water & Waste Water
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Jacqueline Mason holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. They have served since 2001 (about 20 years). In 2021, their total compensation was $48,107.
Customer Care Analyst II/Public Works - Water & Waste Water
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Lisa Harden is a Customer Care Analyst II at Public Works - Water & Waste Water. Hired in 2008, they have about 13 years of service. 2021 total compensation came to $47,462.
Customer Care Analyst II/Public Works - Water & Waste Water
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Lucinda Rathmann works as a Customer Care Analyst II for Public Works - Water & Waste Water. Hired in 2008, they have about 13 years of service. Lucinda earned $47,004 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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Robenia Bartee works as a Customer Care Analyst II for Public Works - Water & Waste Water. Their tenure dates to 2008, about 13 years. Robenia earned $46,912 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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At Public Works - Water & Waste Water, Rochelle Mcduffie serves as a Customer Care Analyst II. They have served since 2006 (about 15 years). Their 2021 pay totaled $46,901.
Customer Care Analyst II/Public Works - Water & Waste Water
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Rita Bryant-Hayden works as a Customer Care Analyst II for Public Works - Water & Waste Water. Their tenure dates to 2007, about 14 years. Rita earned $46,873 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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Inika Coleman holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. Hired in 2008, they have about 13 years of service. In 2021, their total compensation was $46,828.
Customer Care Analyst II/Public Works - Water & Waste Water
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Courtney Becketts is a Customer Care Analyst II at Public Works - Water & Waste Water. Hired in 2012, they have about 9 years of service. 2021 total compensation came to $46,777.
Customer Care Analyst II/Public Works - Water & Waste Water
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Tiara Mccullegan holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. They have served since 2015 (about 6 years). In 2021, their total compensation was $46,640.
Customer Care Analyst II/Public Works - Water & Waste Water
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Candice Merritt holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. Hired in 2014, they have about 7 years of service. In 2021, their total compensation was $46,627.
Customer Care Analyst II/Public Works - Water & Waste Water
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Veronica Coby works as a Customer Care Analyst II for Public Works - Water & Waste Water. Their tenure dates to 2008, about 13 years. Veronica earned $46,312 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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At Public Works - Water & Waste Water, Shana Dixon serves as a Customer Care Analyst II. Hired in 2016, they have about 5 years of service. Their 2021 pay totaled $46,303.
Customer Care Analyst II/Public Works - Water & Waste Water
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Hilda Marshall holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. They have served since 2014 (about 7 years). In 2021, their total compensation was $46,143.
Customer Care Analyst II/Public Works - Water & Waste Water
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At Public Works - Water & Waste Water, Nikia Redd serves as a Customer Care Analyst II. They have served since 2014 (about 7 years). Their 2021 pay totaled $46,032.
Customer Care Analyst II/Public Works - Water & Waste Water
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Morgan Gillard works as a Customer Care Analyst II for Public Works - Water & Waste Water. Their tenure dates to 2007, about 14 years. Morgan earned $46,008 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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Ebony Alexander is a Customer Care Analyst II at Public Works - Water & Waste Water. Their tenure dates to 2004, about 17 years. 2021 total compensation came to $45,744.
Customer Care Analyst II/Public Works - Water & Waste Water
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Robert Baul holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. Hired in 2015, they have about 6 years of service. In 2021, their total compensation was $45,707.
Customer Care Analyst II/Public Works - Water & Waste Water
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Kim Pinkney is a Customer Care Analyst II at Public Works - Water & Waste Water. Their tenure dates to 2012, about 9 years. 2021 total compensation came to $45,536.
Customer Care Analyst II/Public Works - Water & Waste Water
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Beryl Dade works as a Customer Care Analyst II for Public Works - Water & Waste Water. Hired in 2012, they have about 9 years of service. Beryl earned $45,534 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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Tiesha Coleman holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. Their tenure dates to 2015, about 6 years. In 2021, their total compensation was $45,496.
Customer Care Analyst II/Public Works - Water & Waste Water
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Anna Vann holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. Their tenure dates to 2016, about 5 years. In 2021, their total compensation was $45,472.
Customer Care Analyst II/Public Works - Water & Waste Water
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Carla Sullivan holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. They have served since 2012 (about 9 years). In 2021, their total compensation was $45,455.
Customer Care Analyst II/Public Works - Water & Waste Water
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At Public Works - Water & Waste Water, Sonya Grant serves as a Customer Care Analyst II. Hired in 2014, they have about 7 years of service. Their 2021 pay totaled $45,363.
Customer Care Analyst II/Public Works - Water & Waste Water
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Constance Kelley works as a Customer Care Analyst II for Public Works - Water & Waste Water. They have served since 2016 (about 5 years). Constance earned $45,362 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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Elexus Henderson is a Customer Care Analyst II at Public Works - Water & Waste Water. They have served since 2012 (about 9 years). 2021 total compensation came to $45,361.
Customer Care Analyst II/Public Works - Water & Waste Water
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Justin Hamlet works as a Customer Care Analyst II for Public Works - Water & Waste Water. Hired in 2013, they have about 8 years of service. Justin earned $45,282 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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Auriel West works as a Customer Care Analyst II for Public Works - Water & Waste Water. Their tenure dates to 2014, about 7 years. Auriel earned $44,722 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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Donyell Omoteso holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. Hired in 2007, they have about 14 years of service. In 2021, their total compensation was $44,691.
Customer Care Analyst II/Public Works - Water & Waste Water
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Reba Nemec is a Customer Care Analyst II at Public Works - Water & Waste Water. Their tenure dates to 2014, about 7 years. 2021 total compensation came to $44,606.
Customer Care Analyst II/Public Works - Water & Waste Water
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Keina Weaver works as a Customer Care Analyst II for Public Works - Water & Waste Water. Their tenure dates to 2015, about 6 years. Keina earned $44,583 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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Nickcora Daughton works as a Customer Care Analyst II for Public Works - Water & Waste Water. Their tenure dates to 2013, about 8 years. Nickcora earned $44,109 in 2021.
Customer Care Analyst II/Public Works - Water & Waste Water
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Laura Pannell holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. Hired in 2015, they have about 6 years of service. In 2021, their total compensation was $43,781.
Customer Care Analyst II/Public Works - Water & Waste Water
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Pamela Mckinnon holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. Hired in 2018, they have about 3 years of service. In 2021, their total compensation was $42,517.
Customer Care Analyst II/Public Works - Water & Waste Water
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Latisha Horne holds the role of Customer Care Analyst II at Public Works - Water & Waste Water. Their tenure dates to 2016, about 5 years. In 2021, their total compensation was $40,698.