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City of Baltimore / Public Works - Water & Waste Water / Office Support Specialist II

Job-title file

Office Support Specialist II

Provide administrative support — record-keeping, scheduling, correspondence, and customer service.

12 employees hold this title in Public Works - Water & Waste Water. Median total compensation for the role is $36,131, below the department median of $76,741.

Employees
12
Total payroll
$463.6K
Role median
$36,131
Agency median
$76,741
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$35,195$46,910+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 12 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Office Support Specialist II pay vs. the Baltimore-Columbia-Towson, MD area

Across all employers in the Baltimore-Columbia-Towson, MD area, the median wage for Office Clerks, Generalabout 10,880 people is $46,250. Public Works - Water & Waste Water pays a median base salary of $44,291 for this role, 4% below that figureabout the 44th percentile of local pay for the occupation.

Where Public Works - Water & Waste Water sits in the local pay range

10th
25th
Median
75th
90th
$33,440
$38,370
$46,250
$54,900
$65,050
Public Works - Water & Waste Water median · $44,291

The bar is the range of annual wages for Office Clerks, General across every employer in the Baltimore-Columbia-Towson, MD area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Public Works - Water & Waste Water’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Office Clerks, Generalabout 2,464,940 people is $45,010. Public Works - Water & Waste Water’s median base salary is 2% below that national figure, about the 48th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$30,310
$36,350
$45,010
$54,300
$64,680
Public Works - Water & Waste Water median · $44,291

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Baltimore-Columbia-Towson, MD range relative to the national one.

Computed over the 45 of 46 people in this role paid at least $25,000 in base salary. The rest are part-year or part-time records, whose actual pay isn’t comparable to a full-time annual wage.

Median total compensation for this role at Public Works - Water & Waste Water is $44,399, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across City of Baltimore

Office Support Specialist II is held in 97 City of Baltimore departments. In Public Works - Water & Waste Water, the median of $36,131 ranks #29 of 97.

Highest-paying departments for this role

Median total compensation for the Office Support Specialist II role in other City of Baltimoredepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Office Support Specialist beyond City of Baltimore

This role is reported in 2 jurisdictions. In City of Baltimore, the median of $39,096 ranks #2 of 2. See Office Support Specialist across all of City of Baltimore

Highest-paying jurisdictions for this role

Miami-Dade County
$43,556 · 21

Median total compensation for comparable Office Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Barbara Hooper

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$47,487
Base pay
$47,487
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,487
Hire date
1988-04-04

Source-specific fields

Agencyid
A50
Annualsalary
40704
Employee ID
160738

Barbara Hooper works as a Office Support Specialist II for Public Works - Water & Waste Water. Their tenure dates to 1988, about 33 years. Barbara earned $47,487 in 2021.

Sylvia Harris

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$44,862
Base pay
$44,862
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,862
Hire date
2019-04-20

Source-specific fields

Agencyid
A50
Annualsalary
31850
Employee ID
160077

Sylvia Harris holds the role of Office Support Specialist II at Public Works - Water & Waste Water. They have served since 2019 (about 2 years). In 2021, their total compensation was $44,862.

Carol Rose

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$43,558
Base pay
$43,558
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,558
Hire date
1995-06-26

Source-specific fields

Agencyid
A50
Annualsalary
39642
Employee ID
165543

Carol Rose holds the role of Office Support Specialist II at Public Works - Water & Waste Water. Hired in 1995, they have about 26 years of service. In 2021, their total compensation was $43,558.

Susan Hoffman

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$40,699
Base pay
$40,699
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,699
Hire date
2001-09-04

Source-specific fields

Agencyid
A50
Annualsalary
37518
Employee ID
160546

Susan Hoffman holds the role of Office Support Specialist II at Public Works - Water & Waste Water. Hired in 2001, they have about 20 years of service. In 2021, their total compensation was $40,699.

Asia Johnson

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$36,735
Base pay
$36,735
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,735
Hire date
2019-01-02

Source-specific fields

Agencyid
A50
Annualsalary
31850
Employee ID
161177

Asia Johnson is a Office Support Specialist II at Public Works - Water & Waste Water. They have served since 2019 (about 2 years). 2021 total compensation came to $36,735.

Chante' Bryant

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$36,179
Base pay
$36,179
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,179
Hire date
2019-03-23

Source-specific fields

Agencyid
A50
Annualsalary
31850
Employee ID
156510

Chante' Bryant works as a Office Support Specialist II for Public Works - Water & Waste Water. They have served since 2019 (about 2 years). Chante' earned $36,179 in 2021.

Charone Penha

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$36,083
Base pay
$36,083
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$36,083
Hire date
2011-05-30

Source-specific fields

Agencyid
A50
Annualsalary
31850
Employee ID
164521

Charone Penha works as a Office Support Specialist II for Public Works - Water & Waste Water. They have served since 2011 (about 10 years). Charone earned $36,083 in 2021.

Crystal Blackmon

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$35,920
Base pay
$35,920
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,920
Hire date
2015-07-06

Source-specific fields

Agencyid
A50
Annualsalary
34849
Employee ID
155746

Crystal Blackmon holds the role of Office Support Specialist II at Public Works - Water & Waste Water. Their tenure dates to 2015, about 6 years. In 2021, their total compensation was $35,920.

Artis Jones

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$35,697
Base pay
$35,697
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,697
Hire date
2017-07-31

Source-specific fields

Agencyid
A50
Annualsalary
34849
Employee ID
161622

Artis Jones works as a Office Support Specialist II for Public Works - Water & Waste Water. Their tenure dates to 2017, about 4 years. Artis earned $35,697 in 2021.

Tara Robinson

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$35,637
Base pay
$35,637
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,637
Hire date
2008-01-21

Source-specific fields

Agencyid
A50
Annualsalary
34849
Employee ID
165058

Tara Robinson works as a Office Support Specialist II for Public Works - Water & Waste Water. They have served since 2008 (about 13 years). Tara earned $35,637 in 2021.

Shelley Gregory

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$35,573
Base pay
$35,573
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,573
Hire date
2019-04-20

Source-specific fields

Agencyid
A50
Annualsalary
31850
Employee ID
159604

Shelley Gregory holds the role of Office Support Specialist II at Public Works - Water & Waste Water. They have served since 2019 (about 2 years). In 2021, their total compensation was $35,573.

Shan Mabry

Office Support Specialist II/Public Works - Water & Waste Water

2021 total comp
$35,195
Base pay
$35,195
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$35,195
Hire date
2018-04-23

Source-specific fields

Agencyid
A50
Annualsalary
31850
Employee ID
162458

Shan Mabry is a Office Support Specialist II at Public Works - Water & Waste Water. They have served since 2018 (about 3 years). 2021 total compensation came to $35,195.