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City and County of San Francisco / Airport Commission / Telephone Operator

Job-title file

Telephone Operator

Operate, maintain, and repair equipment or facilities, performing skilled hands-on work.

5 employees hold this title in Airport Commission. Median total compensation for the role is $109,380, below the department median of $144,907.

Employees
5
Total payroll
$558.6K
Role median
$109,380
Agency median
$144,907
Comparison
Below

Compared with the local labor market

Telephone Operator pay vs. the San Francisco-Oakland-Fremont, CA area

Across all employers in the San Francisco-Oakland-Fremont, CA area, the median wage for Receptionists and Information Clerksabout 8,510 people is $49,450. Airport Commission pays a median base salary of $69,275 for this role, 40% above that figureabout the 84th percentile of local pay for the occupation.

Where Airport Commission sits in the local pay range

10th
25th
Median
75th
90th
$37,610
$43,440
$49,450
$60,170
$76,070
Airport Commission median · $69,275

The bar is the range of annual wages for Receptionists and Information Clerks across every employer in the San Francisco-Oakland-Fremont, CA area, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Airport Commission’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Receptionists and Information Clerksabout 910,180 people is $38,010. Airport Commission’s median base salary is 82% above that national figure, above the 90th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$28,760
$33,960
$38,010
$45,130
$49,950
Airport Commission median · $69,275

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the San Francisco-Oakland-Fremont, CA range relative to the national one.

Median total compensation for this role at Airport Commission is $109,380, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across City and County of San Francisco

Telephone Operator is held in 2 City and County of San Francisco departments. In Airport Commission, the median of $109,380 ranks #1 of 2.

Highest-paying departments for this role

Median total compensation for the Telephone Operator role in other City and County of San Franciscodepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Telephone Operator beyond City and County of San Francisco

This role is reported in 7 jurisdictions. In City and County of San Francisco, the median of $102,109 ranks #1 of 7. See Telephone Operator across all of City and County of San Francisco

Highest-paying jurisdictions for this role

Median total compensation for comparable Telephone Operator roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Christi Baker

Telephone Operator/Airport Commission

2024 total comp
$133,914
Sub-department
Computer Operatns & Repro Svcs
Organization group
Public Works, Transportation & Commerce
Base pay
$77,353
Overtime
$15,463
Other pay
$2,298
Benefits
$38,800
Total compensation
$133,914
Employment type
Permanent Civil Service
Union / bargaining unit
SEIU, Local 1021, Misc
Full-time equivalent (FTE)
1.17

Source-specific fields

Data As Of
Jun 14, 2026
Data Loaded At
Jun 15, 2026
Department Code
AIR
Health and Dental Benefits
$19,258
Job Code
1706
Job Family Code
1700
Organization Group Code
Public Works, Transportation & Commerce
Other Benefits
$7,344

Christi Baker is a Telephone Operator at Airport Commission within Computer Operatns & Repro Services. They work permanent civil service, 1.17 FTE. 2024 total compensation came to $133,914. Their bargaining unit is SEIU, Local 1021, Misc.

Sharolyn Silas

Telephone Operator/Airport Commission

2025 total comp
$126,356
Sub-department
Computer Operatns & Repro Svcs
Organization group
Public Works, Transportation & Commerce
Base pay
$77,146
Overtime
$5,524
Other pay
$4,832
Benefits
$38,854
Total compensation
$126,356
Employment type
Permanent Civil Service
Union / bargaining unit
SEIU, Local 1021, Misc
Full-time equivalent (FTE)
1.04

Source-specific fields

Data As Of
Jun 14, 2026
Data Loaded At
Jun 15, 2026
Department Code
AIR
Health and Dental Benefits
$19,953
Job Code
1706
Job Family Code
1700
Organization Group Code
Public Works, Transportation & Commerce
Other Benefits
$6,844

Sharolyn Silas works as a Telephone Operator for Airport Commission within Computer Operatns & Repro Services. Their status is permanent civil service, 1.04 FTE. Sharolyn earned $126,356 in 2025. They are represented by SEIU, Local 1021, Misc.

Jennifer Crone

Telephone Operator/Airport Commission

2025 total comp
$109,380
Sub-department
Computer Operatns & Repro Svcs
Organization group
Public Works, Transportation & Commerce
Base pay
$69,275
Overtime
$2,815
Other pay
$606
Benefits
$36,683
Total compensation
$109,380
Employment type
Permanent Civil Service
Union / bargaining unit
SEIU, Local 1021, Misc
Full-time equivalent (FTE)
1.01

Source-specific fields

Data As Of
Jun 14, 2026
Data Loaded At
Jun 15, 2026
Department Code
AIR
Health and Dental Benefits
$19,747
Job Code
1706
Job Family Code
1700
Organization Group Code
Public Works, Transportation & Commerce
Other Benefits
$5,645

Jennifer Crone works as a Telephone Operator for Airport Commission within Computer Operatns & Repro Services. Their status is permanent civil service, 1.01 FTE. Jennifer earned $109,380 in 2025. Union affiliation: SEIU, Local 1021, Misc.

C Fabiano

Telephone Operator/Airport Commission

2025 total comp
$94,586
Sub-department
Computer Operatns & Repro Svcs
Organization group
Public Works, Transportation & Commerce
Base pay
$61,780
Overtime
$137
Other pay
$2,184
Benefits
$30,484
Total compensation
$94,586
Employment type
Permanent Civil Service
Union / bargaining unit
SEIU, Local 1021, Misc
Full-time equivalent (FTE)
0.8

Source-specific fields

Data As Of
Jun 14, 2026
Data Loaded At
Jun 15, 2026
Department Code
AIR
Health and Dental Benefits
$16,017
Job Code
1706
Job Family Code
1700
Organization Group Code
Public Works, Transportation & Commerce
Other Benefits
$5,033

C Fabiano works as a Telephone Operator for Airport Commission within Computer Operatns & Repro Services. Their status is permanent civil service, 0.8 FTE. C earned $94,586 in 2025. Their bargaining unit is SEIU, Local 1021, Misc.

Ethel Mendoza

Telephone Operator/Airport Commission

2024 total comp
$94,396
Sub-department
Computer Operatns & Repro Svcs
Organization group
Public Works, Transportation & Commerce
Base pay
$66,079
Overtime
$5,738
Other pay
$3,847
Benefits
$18,732
Total compensation
$94,396
Employment type
Permanent Civil Service
Union / bargaining unit
SEIU, Local 1021, Misc
Full-time equivalent (FTE)
1.01

Source-specific fields

Data As Of
Jun 14, 2026
Data Loaded At
Jun 15, 2026
Department Code
AIR
Health and Dental Benefits
$1,015
Job Code
1706
Job Family Code
1700
Organization Group Code
Public Works, Transportation & Commerce
Other Benefits
$5,864

Ethel Mendoza holds the role of Telephone Operator at Airport Commission within Computer Operatns & Repro Services. Their status is permanent civil service, 1.01 FTE. In 2024, their total compensation was $94,396. They are represented by SEIU, Local 1021, Misc.