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Texas / Department of Public Safety / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

13 employees hold this title in Department of Public Safety. Median total compensation for the role is $45,600, below the department median of $68,978.

Employees
13
Total payroll
$602.4K
Role median
$45,600
Agency median
$68,978
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$44,501$49,844+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 13 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Customer Service Representative III pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representativesabout 337,170 people is $40,420. Department of Public Safety pays a median base salary of $42,311 for this role, 5% above that figureabout the 56th percentile of local pay for the occupation.

Where Department of Public Safety sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Department of Public Safety median · $42,311

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Public Safety’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representativesabout 2,595,750 people is $44,770. Department of Public Safety’s median base salary is 5% below that national figure, about the 42nd percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Department of Public Safety median · $42,311

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Department of Public Safety is $42,311, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative III is held in 23 Texas departments. In Department of Public Safety, the median of $45,600 ranks #17 of 23.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative III role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representative roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in Department of Public Safety

Record list

Employees with this title

Page 1

Todd Wilson

Customer Service Representative III/Department of Public Safety

2026 total comp
$50,270
Base pay
$50,270
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$50,270
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
M

Source-specific fields

Class Code
136
Hire Date
Aug 28, 2000
Monthly Pay
$4,189
State Employee Number
108203

Todd Wilson is a Customer Service Representative III at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $50,270.

Ruth Colquitt

Customer Service Representative III/Department of Public Safety

2026 total comp
$48,497
Base pay
$48,497
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$48,497
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
E

Source-specific fields

Class Code
136
Hire Date
Jul 1, 2023
Monthly Pay
$4,041
State Employee Number
1646802

Ruth Colquitt is a Customer Service Representative III at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $48,497.

Marisa Aguilar

Customer Service Representative III/Department of Public Safety

2026 total comp
$47,880
Base pay
$47,880
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,880
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
I

Source-specific fields

Class Code
136
Hire Date
Jan 15, 2023
Monthly Pay
$3,990
State Employee Number
1578544

At Department of Public Safety, Marisa Aguilar serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $47,880.

Mekenna Cooper

Customer Service Representative III/Department of Public Safety

2026 total comp
$47,688
Base pay
$47,688
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$47,688
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
E

Source-specific fields

Class Code
136
Hire Date
Dec 15, 2022
Monthly Pay
$3,974
State Employee Number
1176938

Mekenna Cooper is a Customer Service Representative III at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $47,688.

Geneva Munoz

Customer Service Representative III/Department of Public Safety

2026 total comp
$45,600
Base pay
$45,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,600
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
T

Source-specific fields

Class Code
136
Hire Date
Feb 1, 2024
Monthly Pay
$3,800
State Employee Number
98781

Geneva Munoz works as a Customer Service Representative III for Department of Public Safety. Their status is crf - classified regular full-time. Geneva earned $45,600 in 2026.

Krystal Oliveira

Customer Service Representative III/Department of Public Safety

2026 total comp
$45,600
Base pay
$45,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,600
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
136
Hire Date
Apr 1, 2021
Monthly Pay
$3,800
State Employee Number
1398196

At Department of Public Safety, Krystal Oliveira serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $45,600.

Stephanie Rodriguez

Customer Service Representative III/Department of Public Safety

2026 total comp
$45,600
Base pay
$45,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,600
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
R

Source-specific fields

Class Code
136
Hire Date
Nov 25, 2013
Monthly Pay
$3,800
State Employee Number
514342

At Department of Public Safety, Stephanie Rodriguez serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $45,600.

Bridgett Bradford

Customer Service Representative III/Department of Public Safety

2026 total comp
$45,600
Base pay
$45,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,600
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
M

Source-specific fields

Class Code
136
Hire Date
Feb 15, 2025
Monthly Pay
$3,800
State Employee Number
1766850

Bridgett Bradford works as a Customer Service Representative III for Department of Public Safety. Their status is crf - classified regular full-time. Bridgett earned $45,600 in 2026.

Cruzita Rodriguez

Customer Service Representative III/Department of Public Safety

2026 total comp
$45,600
Base pay
$45,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,600
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
M

Source-specific fields

Class Code
136
Hire Date
Dec 15, 2022
Monthly Pay
$3,800
State Employee Number
111337

Cruzita Rodriguez is a Customer Service Representative III at Department of Public Safety. They work crf - classified regular full-time. 2026 total compensation came to $45,600.

Kibibi Whitfield

Customer Service Representative III/Department of Public Safety

2026 total comp
$45,600
Base pay
$45,600
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,600
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
A

Source-specific fields

Class Code
136
Hire Date
Apr 20, 2015
Monthly Pay
$3,800
State Employee Number
784643

At Department of Public Safety, Kibibi Whitfield serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $45,600.

Natasha Johnson

Customer Service Representative III/Department of Public Safety

2025 total comp
$45,000
Base pay
$45,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,000
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
D

Source-specific fields

Class Code
0136
Hire Date
Jul 1, 2008
Monthly Pay
$3,750
State Employee Number
101316

Natasha Johnson works as a Customer Service Representative III for Department of Public Safety. Their status is crf - classified regular full-time. Natasha earned $45,000 in 2025.

Teresa Ochoa

Customer Service Representative III/Department of Public Safety

2025 total comp
$45,000
Base pay
$45,000
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,000
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
A

Source-specific fields

Class Code
0136
Hire Date
May 12, 2014
Monthly Pay
$3,750
State Employee Number
765247

Teresa Ochoa holds the role of Customer Service Representative III at Department of Public Safety. Their status is crf - classified regular full-time. In 2025, their total compensation was $45,000.

Christina Berry

Customer Service Representative III/Department of Public Safety

2026 total comp
$44,501
Base pay
$44,501
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,501
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
L

Source-specific fields

Class Code
136
Hire Date
Sep 5, 2000
Monthly Pay
$3,708
State Employee Number
188982

At Department of Public Safety, Christina Berry serves as a Customer Service Representative III. They work crf - classified regular full-time. Their 2026 pay totaled $44,501.