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Texas / Texas Veterans Commission / Customer Service Representative III

Job-title file

Customer Service Representative III

Carry out the duties of this position in support of the agency's public mission.

8 employees hold this title in Texas Veterans Commission. Median total compensation for the role is $49,680, below the department median of $58,848.

Employees
8
Total payroll
$408.4K
Role median
$49,680
Agency median
$58,848
Comparison
Below

What the records show

Role pay distribution

Pay distribution for this role

$48,000$56,844+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compared with the local labor market

Customer Service Representative III pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Texas Veterans Commission pays a median base salary of $49,680 for this role, 23% above that figureabout the 77th percentile of local pay for the occupation.

Where Texas Veterans Commission sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Texas Veterans Commission median · $49,680

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Texas Veterans Commission’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Texas Veterans Commission’s median base salary is 11% above that national figure, about the 68th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Texas Veterans Commission median · $49,680

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Texas Veterans Commission is $49,680, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative III is held in 23 Texas departments. In Texas Veterans Commission, the median of $49,680 ranks #9 of 23.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative III role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Emily Duncan-Melgarejo

Customer Service Representative III/Texas Veterans Commission

2026 total comp
$56,844
Base pay
$56,844
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,844
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
M

Source-specific fields

Class Code
136
Hire Date
Jan 1, 2025
Monthly Pay
$4,737
State Employee Number
1760445

Emily Duncan-Melgarejo works as a Customer Service Representative III for Texas Veterans Commission. Their status is crf - classified regular full-time. Emily earned $56,844 in 2026.

Manuel Flores

Customer Service Representative III/Texas Veterans Commission

2026 total comp
$56,844
Base pay
$56,844
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$56,844
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
C

Source-specific fields

Class Code
136
Hire Date
Oct 1, 2024
Monthly Pay
$4,737
State Employee Number
784558

Manuel Flores is a Customer Service Representative III at Texas Veterans Commission. They work crf - classified regular full-time. 2026 total compensation came to $56,844.