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Texas / Texas State Board of Plumbing Examiners / Customer Service Representative II

Job-title file

Customer Service Representative II

Carry out the duties of this position in support of the agency's public mission.

4 employees hold this title in Texas State Board of Plumbing Examiners. Median total compensation for the role is $49,452, below the department median of $59,804.

Employees
4
Total payroll
$193K
Role median
$49,452
Agency median
$59,804
Comparison
Below

Compared with the local labor market

Customer Service Representative II pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Texas State Board of Plumbing Examiners pays a median base salary of $49,452 for this role, 22% above that figureabout the 77th percentile of local pay for the occupation.

Where Texas State Board of Plumbing Examiners sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Texas State Board of Plumbing Examiners median · $49,452

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Texas State Board of Plumbing Examiners’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Texas State Board of Plumbing Examiners’s median base salary is 10% above that national figure, about the 67th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Texas State Board of Plumbing Examiners median · $49,452

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Texas State Board of Plumbing Examiners is $49,452, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative II is held in 17 Texas departments. In Texas State Board of Plumbing Examiners, the median of $49,452 ranks #1 of 17.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative II role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Blanca Alvarez

Customer Service Representative II/Texas State Board of Plumbing Examiners

2026 total comp
$51,012
Base pay
$51,012
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$51,012
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
E

Source-specific fields

Class Code
134
Hire Date
Nov 1, 2021
Monthly Pay
$4,251
State Employee Number
1432033

At Texas State Board of Plumbing Examiners, Blanca Alvarez serves as a Customer Service Representative II. They work crf - classified regular full-time. Their 2026 pay totaled $51,012.

Wendy Guerrero

Customer Service Representative II/Texas State Board of Plumbing Examiners

2026 total comp
$49,788
Base pay
$49,788
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,788
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
S

Source-specific fields

Class Code
134
Hire Date
Jun 26, 2023
Monthly Pay
$4,149
State Employee Number
1645504

Wendy Guerrero is a Customer Service Representative II at Texas State Board of Plumbing Examiners. They work crf - classified regular full-time. 2026 total compensation came to $49,788.

Asia Robertson

Customer Service Representative II/Texas State Board of Plumbing Examiners

2026 total comp
$49,116
Base pay
$49,116
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$49,116
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
134
Hire Date
Aug 5, 2024
Monthly Pay
$4,093
State Employee Number
1727787

At Texas State Board of Plumbing Examiners, Asia Robertson serves as a Customer Service Representative II. They work crf - classified regular full-time. Their 2026 pay totaled $49,116.

Tiffany Sanchez

Customer Service Representative II/Texas State Board of Plumbing Examiners

2026 total comp
$43,116
Base pay
$43,116
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,116
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
F

Source-specific fields

Class Code
134
Hire Date
Dec 15, 2025
Monthly Pay
$3,593
State Employee Number
1825391

Tiffany Sanchez holds the role of Customer Service Representative II at Texas State Board of Plumbing Examiners. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,116.