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Texas / Railroad Commission of Texas / Customer Service Representative II

Job-title file

Customer Service Representative II

Carry out the duties of this position in support of the agency's public mission.

3 employees hold this title in Railroad Commission of Texas. Median total compensation for the role is $44,967, below the department median of $76,391.

Employees
3
Total payroll
$133.2K
Role median
$44,967
Agency median
$76,391
Comparison
Below

Compared with the local labor market

Customer Service Representative II pay vs. Texas

Across all employers in Texas, the median wage for Customer Service Representatives — about 337,170 people — is $40,420. Railroad Commission of Texas pays a median base salary of $50,394 for this role, 25% above that figureabout the 78th percentile of local pay for the occupation.

Where Railroad Commission of Texas sits in the local pay range

10th
25th
Median
75th
90th
$29,320
$35,420
$40,420
$48,300
$59,590
Railroad Commission of Texas median · $50,394

The bar is the range of annual wages for Customer Service Representatives across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Railroad Commission of Texas’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Customer Service Representatives — about 2,595,750 people — is $44,770. Railroad Commission of Texas’s median base salary is 13% above that national figure, about the 70th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$31,750
$36,870
$44,770
$51,780
$63,590
Railroad Commission of Texas median · $50,394

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Railroad Commission of Texas is $50,394, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

Customer Service Representative II is held in 17 Texas departments. In Railroad Commission of Texas, the median of $44,967 ranks #4 of 17.

Highest-paying departments for this role

Median total compensation for the Customer Service Representative II role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

Customer Service Representative beyond Texas

This role is reported in 8 jurisdictions. In Texas, the median of $42,920 ranks #5 of 8. See Customer Service Representative across all of Texas

Highest-paying jurisdictions for this role

City of Boston
$48,966 · 19
Georgia
$39,449 · 10
City of Milwaukee
$29,848 · 103
Missouri
$19,342 · 757

Median total compensation for comparable Customer Service Representativeroles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Record list

Employees with this title

Page 1

Belinda Duran

Customer Service Representative II/Railroad Commission of Texas

2026 total comp
$45,014
Base pay
$45,014
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$45,014
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
T

Source-specific fields

Class Code
134
Hire Date
Apr 10, 2023
Monthly Pay
$3,751
State Employee Number
311615

Belinda Duran works as a Customer Service Representative II for Railroad Commission of Texas. Their status is crf - classified regular full-time. Belinda earned $45,014 in 2026.

Lance Sollock

Customer Service Representative II/Railroad Commission of Texas

2026 total comp
$44,967
Base pay
$44,967
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,967
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
T

Source-specific fields

Class Code
134
Hire Date
Mar 1, 2022
Monthly Pay
$3,747
State Employee Number
144621

Lance Sollock holds the role of Customer Service Representative II at Railroad Commission of Texas. Their status is crf - classified regular full-time. In 2026, their total compensation was $44,967.

Tamara Brown

Customer Service Representative II/Railroad Commission of Texas

2026 total comp
$43,241
Base pay
$43,241
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$43,241
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
R

Source-specific fields

Class Code
134
Hire Date
May 15, 2023
Monthly Pay
$3,603
State Employee Number
329855

Tamara Brown holds the role of Customer Service Representative II at Railroad Commission of Texas. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,241.