Texas / Office of Injured Employee Counsel / Customer Service Representative II

Job-title file

Customer Service Representative II

Carry out the duties of this position in support of the agency's public mission.

24 employees hold this title in Office of Injured Employee Counsel. Median total compensation for the role is $43,000, below the department median of $61,250.

Employees: 24
Role median: $43,000
Agency median: $61,250
Comparison: Below

What the records show

Role pay distribution

Pay distribution for this role

$40,000$46,929+

How total compensation varies among the 24 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Record list

Employees with this title

Highest-paid first / page 1

Carolina Hernandez

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$47,576

Base pay: $47,576
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $47,576
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Class Code: 134
Hire Date: May 16, 2022
Monthly Pay: $3,965
State Employee Number: 1460832

Carolina Hernandez holds the role of Customer Service Representative II at Office of Injured Employee Counsel. Their status is crf - classified regular full-time. In 2026, their total compensation was $47,576.

Victoria Acosta Martinez

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$46,170

Base pay: $46,170
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $46,170
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 134
Hire Date: Jun 5, 2023
Monthly Pay: $3,848
State Employee Number: 849435

At Office of Injured Employee Counsel, Victoria Acosta Martinez serves as a Customer Service Representative II. They work crf - classified regular full-time. Their 2026 pay totaled $46,170.

Cynthia Otero

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$46,080

Base pay: $46,080
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $46,080
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 134
Hire Date: Aug 23, 2021
Monthly Pay: $3,840
State Employee Number: 1412840

Cynthia Otero works as a Customer Service Representative II for Office of Injured Employee Counsel. Their status is crf - classified regular full-time. Cynthia earned $46,080 in 2026.

Itza Diaz De Leon

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$45,480

Base pay: $45,480
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $45,480
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: J

Source-specific fields

Class Code: 134
Hire Date: Sep 1, 2019
Monthly Pay: $3,790
State Employee Number: 1204779

Itza Diaz De Leon holds the role of Customer Service Representative II at Office of Injured Employee Counsel. Their status is crf - classified regular full-time. In 2026, their total compensation was $45,480.

Claudia Luna

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$45,480

Base pay: $45,480
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $45,480
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 134
Hire Date: Mar 1, 2023
Monthly Pay: $3,790
State Employee Number: 1625449

Claudia Luna is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2026 total compensation came to $45,480.

Dina Navarro

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$45,178

Base pay: $45,178
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $45,178
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: E

Source-specific fields

Class Code: 134
Hire Date: Jun 8, 2020
Monthly Pay: $3,765
State Employee Number: 191407

Dina Navarro is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2026 total compensation came to $45,178.

Jeanie Burns

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$43,186

Base pay: $43,186
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,186
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: E

Source-specific fields

Class Code: 134
Hire Date: Jul 6, 2015
Monthly Pay: $3,599
State Employee Number: 839027

Jeanie Burns is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2026 total compensation came to $43,186.

Sha-Nikia Hamlet

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$43,170

Base pay: $43,170
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,170
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: G

Source-specific fields

Class Code: 134
Hire Date: Jun 26, 2023
Monthly Pay: $3,598
State Employee Number: 1645456

Sha-Nikia Hamlet works as a Customer Service Representative II for Office of Injured Employee Counsel. Their status is crf - classified regular full-time. Sha-Nikia earned $43,170 in 2026.

Elizabeth Negrete

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$43,080

Base pay: $43,080
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,080
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 134
Hire Date: Mar 1, 2023
Monthly Pay: $3,590
State Employee Number: 1626205

Elizabeth Negrete is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2026 total compensation came to $43,080.

Angela Estrada

Customer Service Representative II/Office of Injured Employee Counsel

2025 total comp

$43,000

Base pay: $43,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: P

Source-specific fields

Class Code: 0134
Hire Date: Jun 10, 2024
Monthly Pay: $3,583
State Employee Number: 533534

Angela Estrada holds the role of Customer Service Representative II at Office of Injured Employee Counsel. Their status is crf - classified regular full-time. In 2025, their total compensation was $43,000.

Ebony Lewis

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$43,000

Base pay: $43,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: N

Source-specific fields

Class Code: 134
Hire Date: Mar 25, 2024
Monthly Pay: $3,583
State Employee Number: 1703226

Ebony Lewis holds the role of Customer Service Representative II at Office of Injured Employee Counsel. Their status is crf - classified regular full-time. In 2026, their total compensation was $43,000.

Fredda Bryson

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$43,000

Base pay: $43,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 134
Hire Date: Mar 25, 2024
Monthly Pay: $3,583
State Employee Number: 1703228

Fredda Bryson is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2026 total compensation came to $43,000.

Angela Maxie

Customer Service Representative II/Office of Injured Employee Counsel

2025 total comp

$43,000

Base pay: $43,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: G

Source-specific fields

Class Code: 0134
Hire Date: May 6, 2024
Monthly Pay: $3,583
State Employee Number: 1710076

At Office of Injured Employee Counsel, Angela Maxie serves as a Customer Service Representative II. They work crf - classified regular full-time. Their 2025 pay totaled $43,000.

Maria Anderson

Customer Service Representative II/Office of Injured Employee Counsel

2025 total comp

$43,000

Base pay: $43,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Class Code: 0134
Hire Date: Jun 10, 2024
Monthly Pay: $3,583
State Employee Number: 1717387

Maria Anderson is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2025 total compensation came to $43,000.

Valeria Alonso

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$43,000

Base pay: $43,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: A

Source-specific fields

Class Code: 134
Hire Date: Jun 10, 2024
Monthly Pay: $3,583
State Employee Number: 1718026

Valeria Alonso is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2026 total compensation came to $43,000.

Terry Moore

Customer Service Representative II/Office of Injured Employee Counsel

2025 total comp

$43,000

Base pay: $43,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $43,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: K

Source-specific fields

Class Code: 0134
Hire Date: Aug 26, 2024
Monthly Pay: $3,583
State Employee Number: 1731013

Terry Moore holds the role of Customer Service Representative II at Office of Injured Employee Counsel. Their status is crf - classified regular full-time. In 2025, their total compensation was $43,000.

Linda Rodriguez

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$41,625

Base pay: $41,625
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $41,625
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 134
Hire Date: Oct 27, 2017
Monthly Pay: $3,469
State Employee Number: 1095264

Linda Rodriguez is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2026 total compensation came to $41,625.

Deanna Moore

Customer Service Representative II/Office of Injured Employee Counsel

2025 total comp

$40,000

Base pay: $40,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: L

Source-specific fields

Class Code: 0134
Hire Date: Nov 12, 2024
Monthly Pay: $3,333
State Employee Number: 1240474

Deanna Moore holds the role of Customer Service Representative II at Office of Injured Employee Counsel. Their status is crf - classified regular full-time. In 2025, their total compensation was $40,000.

Gina Valdez

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$40,000

Base pay: $40,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: J

Source-specific fields

Class Code: 134
Hire Date: Feb 1, 2026
Monthly Pay: $3,333
State Employee Number: 1677382

Gina Valdez is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2026 total compensation came to $40,000.

Martha Suarez

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$40,000

Base pay: $40,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: M

Source-specific fields

Class Code: 134
Hire Date: Mar 25, 2024
Monthly Pay: $3,333
State Employee Number: 1703229

Martha Suarez is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2026 total compensation came to $40,000.

April Howell

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$40,000

Base pay: $40,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: E

Source-specific fields

Class Code: 134
Hire Date: Jan 21, 2025
Monthly Pay: $3,333
State Employee Number: 1764064

At Office of Injured Employee Counsel, April Howell serves as a Customer Service Representative II. They work crf - classified regular full-time. Their 2026 pay totaled $40,000.

Patricia Gresham

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$40,000

Base pay: $40,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1

Source-specific fields

Class Code: 134
Hire Date: Feb 1, 2026
Monthly Pay: $3,333
State Employee Number: 176470

At Office of Injured Employee Counsel, Patricia Gresham serves as a Customer Service Representative II. They work crf - classified regular full-time. Their 2026 pay totaled $40,000.

George Otero

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$40,000

Base pay: $40,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: W

Source-specific fields

Class Code: 134
Hire Date: Apr 14, 2025
Monthly Pay: $3,333
State Employee Number: 1776035

George Otero is a Customer Service Representative II at Office of Injured Employee Counsel. They work crf - classified regular full-time. 2026 total compensation came to $40,000.

Laura Rowley

Customer Service Representative II/Office of Injured Employee Counsel

2026 total comp

$40,000

Base pay: $40,000
Overtime: $0
Other pay: $0
Benefits: $0
Total compensation: $40,000
Employment type: CRF - CLASSIFIED REGULAR FULL-TIME
Full-time equivalent (FTE): 1
Middle name: D

Source-specific fields

Class Code: 134
Hire Date: Aug 25, 2025
Monthly Pay: $3,333
State Employee Number: 1795852

Laura Rowley works as a Customer Service Representative II for Office of Injured Employee Counsel. Their status is crf - classified regular full-time. Laura earned $40,000 in 2026.