City and County of San Francisco / City Administrator / Customer Service Agent Supervisor

Job-title file

Customer Service Agent Supervisor

Carry out the duties of this position in support of the agency's public mission.

8 employees hold this title in City Administrator. Median total compensation for the role is $173,653, above the department median of $151,053.

Employees: 8
Total payroll: $1.3M
Role median: $173,653
Agency median: $151,053
Comparison: Above

What the records show

Role pay distribution

Pay distribution for this role

$103,904$179,406+

Hover a bar for its range; click to filter the list below.

How total compensation varies among the 8 people in this role. Even for one job title, pay differs with seniority, step, overtime, and tenure. Each bar is a pay range; the far-right bar collects the highest earners.

Compare departments

This role across City and County of San Francisco

Customer Service Agent Supervisor is held in 2 City and County of San Francisco departments. In City Administrator, the median of $173,653 ranks #2 of 2.

Highest-paying departments for this role

Public Works

$204,216 · 1

Median total compensation for the Customer Service Agent Supervisor role in other City and County of San Franciscodepartments (highest first). Each bar links to that department’s page for this role.

Same department

Other job titles in City Administrator

Record list

Employees with this title

Page 1

Kyle Sutton

Customer Service Agent Supervisor/City Administrator

2025 total comp

$179,896

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $119,988
Overtime: $7,172
Other pay: $4,294
Benefits: $48,443
Total compensation: $179,896
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 1.04

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $19,953
Job Code: 1326
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $10,211

Kyle Sutton holds the role of Customer Service Agent Supervisor at City Administrator within Pub Relations & Specialist Assts. Their status is permanent civil service, 1.04 FTE. In 2025, their total compensation was $179,896. Their bargaining unit is SEIU, Local 1021, Misc.

Steven Gilman

Customer Service Agent Supervisor/City Administrator

2025 total comp

$176,397

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $119,997
Overtime: $5,108
Other pay: $3,519
Benefits: $47,773
Total compensation: $176,397
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 1.03

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $19,953
Job Code: 1326
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $9,657

At City Administrator, Steven Gilman serves as a Customer Service Agent Supervisor within Pub Relations & Specialist Assts. They work permanent civil service, 1.03 FTE. Their 2025 pay totaled $176,397. Their bargaining unit is SEIU, Local 1021, Misc.

Hanh Tien

Customer Service Agent Supervisor/City Administrator

2025 total comp

$174,964

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $119,997
Overtime: $7,934
Other pay: $0
Benefits: $47,033
Total compensation: $174,964
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 1.04

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $19,953
Job Code: 1326
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $9,434

Hanh Tien holds the role of Customer Service Agent Supervisor at City Administrator within Pub Relations & Specialist Assts. Their status is permanent civil service, 1.04 FTE. In 2025, their total compensation was $174,964. They are represented by SEIU, Local 1021, Misc.

Muhammad Khan

Customer Service Agent Supervisor/City Administrator

2025 total comp

$174,364

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $119,997
Overtime: $7,260
Other pay: $0
Benefits: $47,107
Total compensation: $174,364
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 1.04

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $19,953
Job Code: 1326
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $9,507

Muhammad Khan is a Customer Service Agent Supervisor at City Administrator within Pub Relations & Specialist Assts. They work permanent civil service, 1.04 FTE. 2025 total compensation came to $174,364. Their bargaining unit is SEIU, Local 1021, Misc.

Gerilyn Muin

Customer Service Agent Supervisor/City Administrator

2025 total comp

$172,942

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $119,978
Overtime: $4,189
Other pay: $1,301
Benefits: $47,473
Total compensation: $172,942
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 1.02

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $19,953
Job Code: 1326
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $9,681

Gerilyn Muin is a Customer Service Agent Supervisor at City Administrator within Pub Relations & Specialist Assts. They work permanent civil service, 1.02 FTE. 2025 total compensation came to $172,942. Union affiliation: SEIU, Local 1021, Misc.

Joanne Cuenca

Customer Service Agent Supervisor/City Administrator

2025 total comp

$170,020

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $118,695
Overtime: $4,183
Other pay: $305
Benefits: $46,837
Total compensation: $170,020
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 1.01

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $19,738
Job Code: 1326
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $9,596

Joanne Cuenca holds the role of Customer Service Agent Supervisor at City Administrator within Pub Relations & Specialist Assts. Their status is permanent civil service, 1.01 FTE. In 2025, their total compensation was $170,020. Union affiliation: SEIU, Local 1021, Misc.

Keisha Fairley

Customer Service Agent Supervisor/City Administrator

2025 total comp

$166,865

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $119,997
Overtime: $0
Other pay: $0
Benefits: $46,869
Total compensation: $166,865
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 1

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $19,953
Job Code: 1326
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $9,269

Keisha Fairley holds the role of Customer Service Agent Supervisor at City Administrator within Pub Relations & Specialist Assts. Their status is permanent civil service. In 2025, their total compensation was $166,865. Their bargaining unit is SEIU, Local 1021, Misc.

Yahminah Suber

Customer Service Agent Supervisor/City Administrator

2025 total comp

$103,904

Sub-department: Pub Relations & Spec Assts
Organization group: General Administration & Finance
Base pay: $70,651
Overtime: $4,838
Other pay: $615
Benefits: $27,800
Total compensation: $103,904
Employment type: Permanent Civil Service
Union / bargaining unit: SEIU, Local 1021, Misc
Full-time equivalent (FTE): 0.62

Source-specific fields

Data As Of: Jun 14, 2026
Data Loaded At: Jun 15, 2026
Department Code: ADM
Health and Dental Benefits: $11,796
Job Code: 1326
Job Family Code: 1300
Organization Group Code: General Administration & Finance
Other Benefits: $5,477

At City Administrator, Yahminah Suber serves as a Customer Service Agent Supervisor within Pub Relations & Specialist Assts. They work permanent civil service, 0.62 FTE. Their 2025 pay totaled $103,904. They are represented by SEIU, Local 1021, Misc.