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Texas / Department of Family and Protective Services / IT Support Specialist II

Job-title file

IT Support Specialist II

Coordinate and deliver a specific program area, supporting planning, outreach, and daily operations.

5 employees hold this title in Department of Family and Protective Services. Median total compensation for the role is $42,245, below the department median of $62,139.

Employees
5
Total payroll
$227.1K
Role median
$42,245
Agency median
$62,139
Comparison
Below

Compared with the local labor market

IT Support Specialist II pay vs. Texas

Across all employers in Texas, the median wage for Computer User Support Specialistsabout 72,030 people is $59,490. Department of Family and Protective Services pays a median base salary of $48,584 for this role, 18% below that figureabout the 28th percentile of local pay for the occupation.

Where Department of Family and Protective Services sits in the local pay range

10th
25th
Median
75th
90th
$38,690
$47,270
$59,490
$72,820
$90,140
Department of Family and Protective Services median · $48,584

The bar is the range of annual wages for Computer User Support Specialists across every employer in Texas, from the 10th to the 90th percentile, with the middle 50% highlighted. The marker shows Department of Family and Protective Services’s median base salary for this role. Both figures are base pay only.

And across the country

Nationwide, the median wage for Computer User Support Specialistsabout 717,190 people is $61,860. Department of Family and Protective Services’s median base salary is 21% below that national figure, about the 24th percentile of pay for the occupation nationally.

10th
25th
Median
75th
90th
$40,980
$49,000
$61,860
$79,040
$100,540
Department of Family and Protective Services median · $48,584

Local and national wages differ for reasons beyond how well a job pays — cost of living, the mix of employers, and local demand for the occupation all move the Texas range relative to the national one.

Median total compensation for this role at Department of Family and Protective Services is $48,584, which includes overtime and employer-paid benefits. The benchmark above excludes both, so total compensation is deliberately not compared against it.

Benchmark: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025). BLS Occupational Employment and Wage Statistics (OEWS) covers all employers in the area — private, non-profit, and government alike — so this is a comparison against the whole local labor market for the occupation, not against private-sector pay. OEWS wages are straight-time pay and exclude overtime, shift differentials, and employer-paid benefits, so the government figure shown here is base pay on the same basis. Total compensation is not comparable to it. Job titles are matched to the closest standard occupation, so the comparison is between similar work rather than an identical job classification.

Compare departments

This role across Texas

IT Support Specialist II is held in 19 Texas departments. In Department of Family and Protective Services, the median of $42,245 ranks #18 of 19.

Highest-paying departments for this role

Median total compensation for the IT Support Specialist II role in other Texasdepartments (highest first). Each bar links to that department’s page for this role.

Compare jurisdictions

IT Support Specialist beyond Texas

This role is reported in 3 jurisdictions. In Texas, the median of $58,189 ranks #2 of 3. See IT Support Specialist across all of Texas

Highest-paying jurisdictions for this role

City of Milwaukee
$67,890 · 18
Georgia
$54,080 · 85

Median total compensation for comparable IT Support Specialist roles in other jurisdictions. Titles are matched by normalized name across sources, not identical job classification, and pay is not cost-of-living adjusted. Each bar links to that jurisdiction’s page for the role.

Same department

Other job titles in Department of Family and Protective Services

Record list

Employees with this title

Page 1

Jonathan Levit

IT Support Specialist II/Department of Family and Protective Services

2026 total comp
$57,324
Base pay
$57,324
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$57,324
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
229
Hire Date
Sep 8, 2014
Monthly Pay
$4,777
State Employee Number
93404

Jonathan Levit is a IT Support Specialist II at Department of Family and Protective Services. They work crf - classified regular full-time. 2026 total compensation came to $57,324.

Raquel Garza

IT Support Specialist II/Department of Family and Protective Services

2026 total comp
$44,357
Base pay
$44,357
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$44,357
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
229
Hire Date
Oct 13, 1997
Monthly Pay
$3,696
State Employee Number
70380

At Department of Family and Protective Services, Raquel Garza serves as a IT Support Specialist II. They work crf - classified regular full-time. Their 2026 pay totaled $44,357.

Barbara Wallace-Rutherford

IT Support Specialist II/Department of Family and Protective Services

2026 total comp
$42,245
Base pay
$42,245
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,245
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
O

Source-specific fields

Class Code
229
Hire Date
Jul 9, 2012
Monthly Pay
$3,520
State Employee Number
350285

Barbara Wallace-Rutherford holds the role of IT Support Specialist II at Department of Family and Protective Services. Their status is crf - classified regular full-time. In 2026, their total compensation was $42,245.

Laura Hernandez

IT Support Specialist II/Department of Family and Protective Services

2026 total comp
$42,245
Base pay
$42,245
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$42,245
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1
Middle name
M

Source-specific fields

Class Code
229
Hire Date
Jan 19, 2009
Monthly Pay
$3,520
State Employee Number
140198

Laura Hernandez holds the role of IT Support Specialist II at Department of Family and Protective Services. Their status is crf - classified regular full-time. In 2026, their total compensation was $42,245.

Elma Perez

IT Support Specialist II/Department of Family and Protective Services

2026 total comp
$40,918
Base pay
$40,918
Overtime
$0
Other pay
$0
Benefits
$0
Total compensation
$40,918
Employment type
Crf - Classified Regular Full-Time
Full-time equivalent (FTE)
1

Source-specific fields

Class Code
229
Hire Date
Nov 17, 2025
Monthly Pay
$3,410
State Employee Number
138602

Elma Perez is a IT Support Specialist II at Department of Family and Protective Services. They work crf - classified regular full-time. 2026 total compensation came to $40,918.